Fun Center: Customer Service & Pin Technician

Tenpin Ltd; Croydon Shire; On-site; AUD 48,000 - 56,000; Full time

Benefits offered by this job

Retailer discounts

Best Doctors

Free Bowling for family and friends

Free Food (6+ hours)

Enhanced parental leave

Medicash Health Care Cash Back

Employee Assistance Programme

Free counselling

Life assurance – 2x annual salary

Long Service Awards

Recommend a Friend Scheme

On the Spot Rewards

Job summary

Tenpin Ltd is seeking enthusiastic team members to join our family-centred entertainment centers. This role splits into Customer Service Assistant and Pin Technician, offering a dynamic mix of guest services and equipment upkeep.

You’ll handle reception bookings, answer questions, and help host events while ensuring a safe, clean centre. The Pin Technician duties include maintaining lanes and equipment to deliver the best bowling experience.

Qualifications

• No experience required; willingness to learn about bowling machinery.
• Ability to deliver high levels of customer service and communicate effectively.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Greet and assist customers at reception, manage bookings, and answer questions.
• Identify sales opportunities and host parties or events.
• Maintain cleanliness and the food and beverage service areas.
• Perform maintenance and basic upkeep on bowling equipment and lanes as directed.
• Support a positive, friendly team environment and provide excellent customer service.

Skills

Determination

Customer service

Communication skills

Flexible hours

Approachable

Organised

Team player

Tools

Bowling machinery

Job description

Tenpin Ltd is seeking enthusiastic team members to join our family-centred entertainment centers. This role splits into Customer Service Assistant and Pin Technician, offering a dynamic mix of guest services and equipment upkeep.

You’ll handle reception bookings, answer questions, and help host events while ensuring a safe, clean centre. The Pin Technician duties include maintaining lanes and equipment to deliver the best bowling experience.