Customer Service AttendantCasual / Part Time

Penrith Panthers; Sydney; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

40% discount at Panthers outlets

Free onsite parking

Staff social events

Job summary

Penrith Panthers is seeking a Customer Service Attendant (Casual/Part Time) to enhance the guest experience across bar, café, gaming, functions and events. You’ll assist with food and beverage service, cash handling and day-to-day operations, thriving in a busy hospitality environment and showing pride in your local community.

This role values a friendly, energetic approach, flexible shifts and a focus on delivering exceptional experiences for members and guests.

Qualifications

• Excellent communication and customer service skills.
• Ability to work across multiple areas and shifts.
• Cash handling and POS experience.
• RSA and RCG qualifications, or willingness to obtain.
• Professional presentation and grooming.
• Basic computer skills.

Responsibilities

• Delivering exceptional customer service to members and guests.
• Processing POS transactions and handling cash accurately.
• Replenishing stock and collecting glasses.
• Assisting with functions and events.
• Maintaining high standards of cleanliness and presentation.
• Supporting daily operations and working flexibly across different areas and shifts as required.

Skills

Communication

Customer service

Cash handling

Teamwork

Problem solving

Professional presentation

Basic computer skills

Education

RSA

RCG

Job description

Customer Service AttendantCasual / Part Time

Love making someone's day with greatservice?
At Panthers North Richmond, a friendly face and great service makeall the difference.

Join our team and help make every visit welcoming, positive andmemorable.

The Opportunity

As a Customer Service Attendant at Panthers North Richmond,you'll help create an enjoyable experience for our members andguests. Working across areas including bar, café, gaming, functionsand events, you'll assist with food and beverage service, cashhandling and day-to-day venue operations.This is a greatopportunity for a friendly and energetic individual who enjoysvarity, thrives in a busy hospitality environment and takes pridein looking after their local community.

What you'll be doing

• Delivering exceptional customer service to members andguests


• Processing POS transactions and handling cash accurately


• Replenishing stock and collecting glasses


• Assisting with functions and events


• Maintaining high standards of cleanliness and presentation


• Supporting daily operations and working flexibly acrossdifferent areas and shifts as required

About you

You're friendly, motivated and enjoy creating positiveexperiences for others.

You also bring:

• Excellent communication and customer service skills


• A positive, proactive attitude and willingness to learn


• Confidence working independently and as part of a team


• The ability to remain calm, adapt and solve problems in a busyenvironment


• Professional presentation and grooming


• Current RSA and RCG qualifications, or a willingness toobtain


• Confidence handling cash accurately


• Basic computer skills

Why you'll love working with us

At Panthers, our PRIDE values shape everything we do: beingProfessional, treating everyone with Respect, Inspiring oneanother, remaining Dedicated to our members, guests and community,and delivering Exceptional experiences.

Our people are the key to our success. That's why we'recommitted to creating a workplace where you feel supported,recognised and encouraged to grow your skills and build yourcareer.

As part of the Panthers team, you'll enjoy:

• 40% discount at all Panthers-owned food outlets and freepost-mix while on shift


• 20% discount on Panthers merchandise and the pride of beingpart of a Premiership-winning team


• Exclusive offers and discounts with a range of accommodation,retail, dining and entertainment providers


• Reward and recognition programs that celebrate outstandingcontributions


• Wellbeing Leave for part-time and full-time employees


• Purchased Annual Leave for eligible part-time and full-timeemployees


• Staff social events and opportunities to connect with yourteammates


• Free onsite parking

About Us

Panthers is a not-for-profit organisation, heavily focused onour members, their guests and our community. While Panthers hasgrown exponentially over the years, our priority has alwaysremained to provide an exceptional customer experience and tobecome a leading contributor of spirit, support and opportunitywithin the North Richmond community.