Customer Service Attendant

Panthers Glenbrook; Sydney; Sur place; AUD 30 000 - 39 000; Plein temps

Avantages offerts par ce poste

40% discount at Panthers outlets

20% discount on Panthers merchandise

Exclusive accommodation/dining offers

Wellbeing Leave for staff

Purchased Annual Leave

Staff social events

Free onsite parking

Résumé du poste

Panthers North Richmond is hiring a friendly Customer Service Attendant to enhance guest experiences across bar, café, gaming and events. You will manage cash, support barista duties, and assist with functions while maintaining high standards of cleanliness. RSA/RCG credentials are required or willingness to obtain them.

A positive, proactive attitude and teamwork are essential. Join a community-focused venue offering varied shifts and opportunities to grow your hospitality skills in a busy,

Qualifications

• RSA and RCG qualifications required (or willingness to obtain)
• Excellent communication and customer service skills
• Confident handling cash accurately and delivering positive experiences
• Professional presentation and grooming

Responsabilités

• Deliver exceptional customer service to members and guests across bar, café, gaming and events
• Process POS transactions and handle cash accurately
• Provide bar and café service, including barista duties and meal service
• Replenish stock and clear glasses throughout shifts
• Perform gaming duties, including cash desk, TAB and Keno
• Assist with functions and events as required
• Maintain high standards of cleanliness and presentation
• Support daily operations and work flexibly across areas and shifts

Connaissances

Customer service

Communication

Cash handling

Teamwork

Problem solving

RSA

RCG

Barista

Independent work

Professional presentation

Calm under pressure

Basic computer skills

Description du poste

Love making someone's day with great service?
At Panthers North Richmond, a friendly face and great service make all the difference.

Join our team and help make every visit welcoming, positive and memorable.

The Opportunity

As a Customer Service Attendant at Panthers North Richmond, you'll help create an enjoyable experience for our members and guests. Working across areas including bar, café, gaming, functions and events, you'll assist with food and beverage service, cash handling and day-to-day venue operations.This is a great opportunity for a friendly and energetic individual who enjoys variety, thrives in a busy hospitality environment and takes pride in looking after their local community.

What you'll be doing

• Delivering exceptional customer service to members and guests
• Processing POS transactions and handling cash accurately
• Providing bar and café service, including barista duties, food preparation and meal service
• Replenishing stock and collecting glasses
• Performing gaming duties, including cash desk, TAB and Keno
• Assisting with functions and events
• Maintaining high standards of cleanliness and presentation
• Supporting daily operations and working flexibly across different areas and shifts as required

About you

You're friendly, motivated and enjoy creating positive experiences for others.

You also bring:

• Excellent communication and customer service skills
• A positive, proactive attitude and willingness to learn
• Confidence working independently and as part of a team
• The ability to remain calm, adapt and solve problems in a busy environment
• Professional presentation and grooming
• Current RSA and RCG qualifications, or a willingness to obtain
• Confidence handling cash accurately
• Basic computer skills

Why you'll love working with us

At Panthers, our PRIDE values shape everything we do: being Professional, treating everyone with Respect, Inspiring one another, remaining Dedicated to our members, guests and community, and delivering Exceptional experiences.

Our people are the key to our success. That’s why we’re committed to creating a workplace where you feel supported, recognised and encouraged to grow your skills and build your career.

As part of the Panthers team, you'll enjoy:

• 40% discount at all Panthers-owned food outlets and free post-mix while on shift
• 20% discount on Panthers merchandise and the pride of being part of a Premiership-winning team
• Exclusive offers and discounts with a range of accommodation, retail, dining and entertainment providers
• Reward and recognition programs that celebrate outstanding contributions
• Wellbeing Leave for part-time and full-time employees
• Purchased Annual Leave for eligible part-time and full-time employees
• Staff social events and opportunities to connect with your teammates
• Free onsite parking

About Us

Panthers is a not-for-profit organisation, heavily focused on our members, their guests and our community. While Panthers has grown exponentially over the years, our priority has always remained to provide an exceptional customer experience and to become a leading contributor of spirit, support and opportunity within the North Richmond community.