Customer Service AttendantCasual and Part-Time

Penrith Panthers; Bathurst; On-site; AUD 32,000 - 40,000; Part time

Benefits offered by this job

Staff discounts

Fun working environment

Career growth opportunities

Recognition programs

Job summary

Bathurst Panthers seeks a friendly and proactive Customer Service Attendant for casual and part-time shifts. You will engage with members and guests across beverage and catering outlets, delivering high standards of service with a welcoming smile.

Key duties include cash handling, stock replenishment, maintaining floor cleanliness, and supporting a fast-paced team environment. RSA/RCG certification and excellent communication are essential, with flexible availability including weekends and

Qualifications

• One year or more of experience in a similar customer service role.
• Proven track record for delivering exceptional customer service.
• RSA and RCG certificates and cash-handling experience.
• Ability to work in a team and autonomously with a strong work ethic.
• Excellent written and verbal communication skills and attention to detail.

Responsibilities

• Provide high levels of customer service to members and guests across beverage and catering outlets.
• Ensure replenishment of food and beverage products and maintain floor cleanliness.
• Assist with table clearing, glass and plate collection, and general cleaning duties.
• Demonstrate flexibility and reliability for shifts including nights, weekends and public holidays.

Job description

Customer Service AttendantCasual and Part-Time

Bathurst Panthers has an exciting opportunity for energetic andversatile customer service professional to join their friendlyteam.

We are looking for an exceptional team player with a welcomingsmile to deliver excellent customer service to our members andguests across our beverage and catering teams. You will thrive in a fast-paced team environment and will have the ability to workefficiently and pro-actively as you learn to perform the varioustasks associated within the departments. Committed to customerservice, you will take pride in your appearance, your workplace andwill demonstrate exceptional communication skills to our membersand guests.

Your Main Duties and Responsibilities will include,however are not limited to:

• Providing high levels of customer service to our members andguests;
• Ensuring effective replenishment of food and beverageproducts;
• Maintaining floor cleanliness including table clearing, glassand plate collection and;
• General cleaning duties as required.

To be successful in this role, you will possess thefollowing attributes:

• Minimum 1-year experience in the same or similar role;
• A proven track record for providing exceptional customerservice;
• RSA and RCG Certificates;
• A history of accurate and efficient cash handling isessential;
• A strong work ethic and ability to work in a team environmentas well as autonomously;
• Fantastic written and verbal communication skills and;
• Strong attention to detail and the ability to problemsolve.

Why work for Panthers?

• Enjoy the benefits of working within the Panthers Group
• Work within a supportive team who prides ourselves on givingback to our employees!
• Enjoy a 40% discount at any Panthers owned food outlets
• Enjoy a 20% discount on Panthers merchandise
• Award and recognition programs
• Learning, development and career growth opportunities
• Enjoy staff get-togethers and much more!

You will demonstrate a strong work ethic, a commitment tocustomer service and the ability to work in a team as well asautonomously. You are required to be flexible and reliable as youwill need to be available for a variety of shifts including nights,weekends and public holidays.

The Panthers Group is an Equal Opportunity Employer andencourages Indigenous Australians to apply.