Customer Service Assistant Manager 3IC - Drakes Supermarkets | Expr3ss!

Drake Supermarkets Pty Ltd; Adelaide; Presencial; AUD 45 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Attractive Remuneration

Dynamic growing company

Potential for promotion

Resumo da oferta

Drake Supermarkets Pty Ltd in Australia is inviting expressions of interest for on-site roles in a dynamic, growth-focused environment. The posting highlights opportunities for promotion and attractive remuneration as part of a family-owned, privately held business and a leading national supermarket chain.

Applicants will be evaluated on customer service intensity, hands-on leadership, rostering accuracy, training ability and compliance with WHS standards, with strong communication to management

Responsabilidades

• Provide frontline customer service and assist customers at POS.
• Lead and manage team members to meet targets and service standards.
• Accurately roster staff and coordinate shift coverage.
• Coach, train and performance manage team members as needed.
• Maintain health and safety standards across the store.
• Liaise with team members and management to ensure smooth operations.
• Oversee ordering and cost-control activities.
• Demonstrate strong leadership and delegation in daily tasks.
• Communicate effectively with management, staff, customers and external stakeholders

Conhecimentos

Front end & POS knowledge

Customer service

Team leadership

Staff rostering

Coaching & performance management

Health & safety

Communication

Liaising with management

Cost control & ordering

Descrição da oferta de emprego

South Australia - Northern Area South Australia - Northern Adelaide

This job is open for expressions of interest only

• Attractive Remuneration
• Dynamic growing company
• Potential for promotion

Drake Supermarkets is a Retail industry success story. A family owned and operated private company, we are Australia's largest independently-owned supermarket chain. Due to our unprecedented growth, we provide excellent career opportunities within our company.

Working as a part of an enthusiastic team, in a highly competitive supermarket environment, applicants will be expected to demonstrate:

• Front end and POS knowledge
• Unparalleled commitment to customer service
• Experience in leading and managing team members
• Accurate staff rostering
• Passion and enthusiasm, with a very "hands on" approach
• Ability to liaise with both team members and management
• Ordering and cost control expertise
• Strong leadership and delegation skills
• Ability to coach, train and performance manage team members
• Commitment to work health and safety standards

To succeed within our organisation, applicants must be able to:

• Display a passion for customer service
• Express a positive "can do" attitude
• Lead by example
• Motivate a team
• Communicate effectively with management, team members, customers and external stakeholders