Customer Service Agent — Hybrid Work & Training

TSA Group; City of Brisbane; Hybride; AUD 52 000 - 68 000; Plein temps

Avantages offerts par ce poste

Fully paid onboarding

Recognition programs

Team events

Leadership progression

Résumé du poste

TSA Group is seeking motivated customer service and sales professionals to join our team in the Greater Brisbane area. You will interact with customers, help them choose products and solutions, and deliver an engaging experience across calls and digital channels.

With hybrid opportunities after probation, you’ll receive full product training and ongoing support. This role offers weekend roster flexibility, competitive incentives, and a collaborative team culture that values growth and

Qualifications

• Excellent communication and listening skills.
• Customer-focused with a friendly, proactive approach.
• Able to learn new systems and processes quickly.

Responsabilités

• Handle inbound customer service and sales calls.
• Understand customer needs and offer tailored solutions.
• Build rapport and ensure a positive conversation experience.
• Meet targets in a supportive environment.
• Utilise systems to manage customer interactions.

Connaissances

Communication

Customer service

Teamwork

Outils

CRM software

Description du poste

TSA Group is seeking motivated customer service and sales professionals to join our team in the Greater Brisbane area. You will interact with customers, help them choose products and solutions, and deliver an engaging experience across calls and digital channels.

With hybrid opportunities after probation, you’ll receive full product training and ongoing support. This role offers weekend roster flexibility, competitive incentives, and a collaborative team culture that values growth and