Customer Service Officer — Fast-Paced Temp Role

Chargrill Charlie'S; Sydney; On-site; AUD 34,000 - 41,000; Full time

Benefits offered by this job

Onsite parking

Job summary

Chargrill Charlie'S in Sydney’s Chullora area is seeking a proactive Customer Service Administrator to join the team on a 3-month temporary basis. You will support customers and internal stakeholders by managing orders, resolving enquiries and ensuring a positive customer experience.

Hours are Monday to Friday, 9:00am to 5:00pm. You will handle calls and emails, process orders, maintain records, liaise with departments, and participate in general admin tasks.

Qualifications

• Previous customer service or administration experience.
• Confident telephone manner.
• Excellent communication and interpersonal skills.
• Strong attention to detail and data entry accuracy.
• Ability to manage multiple tasks in a busy environment.
• Positive attitude and willingness to learn.
• Intermediate computer skills.

Responsibilities

• Handle inbound customer enquiries via phone and email.
• Process customer orders accurately and efficiently.
• Resolve customer issues and complaints in a professional manner.
• Maintain customer records and documentation.
• Provide administrative support to the customer service team.
• Liaise with internal departments to ensure customer requirements are met.
• Assist with general office administration tasks.

Skills

Excellent communication

Confident telephone manner

Attention to detail

Data entry accuracy

Multitasking

Interpersonal skills

Intermediate computer skills

Tools

Excel

Inventory system

Job description

Chargrill Charlie'S in Sydney’s Chullora area is seeking a proactive Customer Service Administrator to join the team on a 3-month temporary basis. You will support customers and internal stakeholders by managing orders, resolving enquiries and ensuring a positive customer experience.

Hours are Monday to Friday, 9:00am to 5:00pm. You will handle calls and emails, process orders, maintain records, liaise with departments, and participate in general admin tasks.