Customer Service / Admin

Synergie Group; Sydney; Sur place; AUD 42 000 - 60 000; Plein temps

Résumé du poste

Synergie Australia is seeking a customer service administrator to join a leading air conditioning company in Warwick Farm. The role involves handling inbound calls, taking orders via phone, email or in person, and supporting the customer service team with general admin duties.

This maternity leave contract runs for 12 months and offers a strong hourly rate. You will work Monday to Friday, 7:00am start, in a dynamic, close-knit team focused on high-quality customer service and efficient

Qualifications

• Previous experience in a customer service role.
• Ability to engage with clients and build rapport resulting in long-term business relationships.
• Excellent communication skills and professional phone manner.

Responsabilités

• Taking inbound calls from customers.
• Taking customer orders via phone, email or in person.
• Providing support to the customer service team with general administrative duties as required.

Connaissances

Customer service

Administration

Communication

Time management

Rapport building

Phone manner

Outils

Microsoft Outlook

Excel

Word

Description du poste

Administrator working in customer service for a large air conditioning company in Warwick Farm. 7am starts - Maternity leave contract - Pay $37 per hour

Through long-term partnerships, we connect the right people (You) with the right opportunities to shape careers and drive change in Australia and beyond.

Synergie Australia is seeking a customer service / administrator to work for a leading air conditioning company located in Warwick Farm. Join a dynamic and close-knit team with a thriving company culture. Our client prides themselves on high level customer service and efficient administrative operations.

The Important parts:

• Monday – Friday – 7am – 3.30pm
• Great hourly rate - $37+ per hour
• 12-month maternity leave contract

What you will be required to do:

• Taking inbound calls from customers
• Taking customer orders via phone, email or in person
• Providing support to the customer service team with general administrative duties as required.

Responsibilities include:

• Taking inbound calls from customers
• Taking customer orders via phone, email or in person
• Providing support to the customer service team with general administrative duties as required.

To be successful in this role you will need:

• Previous experience in a customer service role
• Ability to engage with clients and build rapport resulting in long-term business relationships
• Have a positive, professional phone manner and excellent communication skills
• Knowledge of Microsoft Outlook, Excel & Word
• Great interpersonal and team skills.
• Excellent organisational and time management skills