Customer Service / Admin

Synergie Australia; Liverpool; Sur place; AUD 51 000 - 55 000; Plein temps

Résumé du poste

Synergie Australia is seeking a customer service/administrator to work for a leading air conditioning company located in Warwick Farm. Join a dynamic and close-knit team with a thriving company culture.

This role offers Monday to Friday, 7am to 3.30pm, with an excellent hourly rate and a 12-month maternity leave contract. Responsibilities include taking inbound calls, processing orders via phone/email/in person, and providing general administrative support to the customer service team.

Qualifications

• Previous experience in a customer service role.
• Ability to engage with clients and build rapport resulting in long-term business relationships.
• Have a positive, professional phone manner and excellent communication skills.
• Knowledge of Microsoft Outlook, Excel & Word.
• Great interpersonal and team skills.
• Excellent organisational and time management skills.

Responsabilités

• Taking inbound calls from customers
• Taking customer orders via phone, email or in person
• Providing support to the customer service team with general administrative duties as required.

Connaissances

Customer service

Communication

Time management

Interpersonal skills

Outils

MS Outlook

Excel

Word

Description du poste

We think outside the box by redefining recruitment.

Through long-term partnerships, we connect the right people (You) with the right opportunities to shape careers and drive change in Australia and beyond.

Synergie Australia is seeking a customer service / administrator to work for a leading air conditioning company located in Warwick Farm. Join a dynamic and close-knit team with a thriving company culture. Our client prides themselves on high level customer service and efficient administrative operations.

The Important parts:

• Monday – Friday – 7am – 3.30pm
• Great hourly rate - $37+ per hour
• 12-month maternity leave contract

What you will be required to do:

• Taking inbound calls from customers
• Taking customer orders via phone, email or in person
• Providing support to the customer service team with general administrative duties as required.

Responsibilities include:

• Taking inbound calls from customers
• Taking customer orders via phone, email or in person
• Providing support to the customer service team with general administrative duties as required.

To be successful in this role you will need:

• Previous experience in a customer service role
• Ability to engage with clients and build rapport resulting in long-term business relationships
• Have a positive, professional phone manner and excellent communication skills
• Knowledge of Microsoft Outlook, Excel & Word
• Great interpersonal and team skills.
• Excellent organisational and time management skills

Synergie Australia delivers a full 360º recruitment solution, consisting oftemporaryandpermanent recruitment services, and more.Safetyis of the highest priority, and Synergie Australia prides itself on fostering a culture that champions guidance and care in the workforce.Beyond recruitment, Synergie Australia is motivated to improve everyday standards within the working landscape so people can thrive today, and in the future. This approach delivers real change to communities by improving workplaces, local economies, inequalities, and changes to the climate. If you aspire for better, let’swork together.