Customer Service / Admin

Synergie; New South Wales; Sur place; AUD 42 000 - 60 000; Plein temps

Résumé du poste

Synergie Australia is seeking a customer service administrator to join a leading air conditioning company in Warwick Farm. The role involves taking inbound calls, processing orders by phone, email or in person, and supporting the customer service team with general administrative duties.

Working hours are Monday to Friday, 7am to 3:30pm, with a 12-month maternity leave contract. The position offers an hourly rate of $37+ and a dynamic, team-based workplace.

Qualifications

• Previous experience in a customer service role
• Positive, professional phone manner
• Excellent communication skills
• Knowledge of Microsoft Outlook, Excel & Word
• Strong interpersonal and teamwork abilities
• Excellent organisational and time management skills

Responsabilités

• Taking inbound calls from customers
• Taking customer orders via phone, email or in person
• Providing support to the customer service team with general administrative duties as required.

Connaissances

Customer service

Administration

MS Outlook

MS Excel

MS Word

Communication

Time management

Team player

Outils

Microsoft Excel

Microsoft Word

Outlook

Description du poste

Administrator working in customer service for a large air conditioning company in Warwick Farm. 7am starts - Maternity leave contract - Pay $37 per hour

Through long-term partnerships, we connect the right people (You) with the right opportunities to shape careers and drive change in Australia and beyond.

Synergie Australia is seeking a customer service / administrator to work for a leading air conditioning company located in Warwick Farm. Join a dynamic and close-knit team with a thriving company culture. Our client prides themselves on high level customer service and efficient administrative operations.

The Important parts:

• Monday – Friday – 7am – 3.30pm
• Great hourly rate - $37+ per hour
• 12-month maternity leave contract

What you will be required to do:

• Taking inbound calls from customers
• Taking customer orders via phone, email or in person
• Providing support to the customer service team with general administrative duties as required.

Responsibilities include:

• Taking inbound calls from customers
• Taking customer orders via phone, email or in person
• Providing support to the customer service team with general administrative duties as required.

To be successful in this role you will need:

• Previous experience in a customer service role
• Ability to engage with clients and build rapport resulting in long-term business relationships
• Have a positive, professional phone manner and excellent communication skills
• Knowledge of Microsoft Outlook, Excel & Word
• Great interpersonal and team skills.
• Excellent organisational and time management skills