Internal Sales & Marketing Support

Fast Automation; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

Fast Automation in Sydney is seeking an Internal Sales & Support specialist to handle customer inquiries, log RFQs, and process orders in SAP. The role will prioritise internal sales support, with marketing duties introduced gradually as time permits, and training provided.

You will assist with marketing materials, Canva formatting, CRM activity (HubSpot preferred), and updating website resources, while maintaining stock and warehouse coordination as needed.

Qualifications

• Experience in customer service or sales support.
• Marketing tasks incl. Canva formatting and CRM activity.
• Able to switch between marketing tasks and customer work.
• Strong written communication skills.
• SAP experience preferred; training provided.

Responsibilities

• Answer phone and email enquiries and act as first contact for customers.
• Log RFQs, request pricing from suppliers and prepare SAP quotations.
• Process orders, raise purchase orders and confirm lead times.
• Track quotes and update customers on order status.
• Maintain SAP records for pricing and products.

Skills

Customer service

Sales support

Marketing coordination

Adaptable

Organised

Tools

SAP

HubSpot CRM

Canva

Job description

Provide internal sales, customer and warehouse support, and assist with marketing. Internal sales responsibilities are the priority, and during staff shortages or holidays the role will be primarily sales support. Marketing duties will be introduced gradually as time permits, with training provided.

Key responsibilities

Answer phone and email enquiries and act as the first point of contact for customers

Log RFQs, request pricing from suppliers and prepare sales quotations in SAP

Process customer orders into sales orders, raise supplier purchase orders and confirm lead times

Track open quotes and keep customers informed on order status

Keep SAP, pricing and product records accurate and up to date

Track sales and quotes through the SAP dashboard

Receipt incoming deliveries, check against purchase orders and process in SAP

Pick, pack and ship customer orders and book freight

Maintain stock accuracy, assist with stocktakes and keep the warehouse tidy

Assist with the development and distribution of marketing material, and log the results

About you

Strong marketing experience, including Canva, formatting flyers, CRM use (preferably HubSpot) and low-level website resource loading

High level of written communication

Highly tech savvy

Adaptable and organised, able to switch between marketing tasks and customer work through the day

SAP experience preferred; training provided

Experience in sales support or customer service

Warehouse experience, including receipting and shipping, regarded