Customer Field Technician – Training, Vehicle & Tools

NBN Co; Greater Bendigo; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Vehicle provision

Fuel card

Tools provided

Uniform

Full training

Job summary

nbn in Bendigo is seeking a Customer Field Technician to join our hands-on, customer-focused field team. You’ll install, repair, and maintain telecoms equipment across homes and small businesses, using provided tools and training.

Hours are 7am–7pm with rostered shifts; you’ll travel to customer sites, deliver safe, high-quality service, and keep customers informed throughout the process. A current clean Driver’s Licence is required.

Qualifications

• Hands-on aptitude is essential.
• Strong safety mindset and ability to work independently.
• Comfortable communicating with customers.
• Valid driver's licence required.

Responsibilities

• Install, repair, and maintain telecoms equipment at customer sites.
• Set up customer equipment and diagnose faults.
• Provide clear updates to customers and ensure safe work practices.
• Work across multiple technologies and sites.

Skills

Hands-on mindset

Problem solving

Clear communication

Safety awareness

Customer service

Job description

nbn in Bendigo is seeking a Customer Field Technician to join our hands-on, customer-focused field team. You’ll install, repair, and maintain telecoms equipment across homes and small businesses, using provided tools and training.

Hours are 7am–7pm with rostered shifts; you’ll travel to customer sites, deliver safe, high-quality service, and keep customers informed throughout the process. A current clean Driver’s Licence is required.