Customer Field Technician I - Training + Vehicle & Tools

NBN Co; City of Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Vehicle

Fuel card

Tools

Uniform

Job summary

nbn is seeking a Customer Field Technician in Geelong to install and service home and business connections across different technologies. You will work independently after training, handling installations, repairs, and customer support with a focus on safety and clear communication.

Roles offer full-time hours, on-site site work, and comprehensive training with all tools provided. A current driver’s licence and commitment to safety are essential for success in this hands-on role.

Qualifications

• No telecommunications experience required.
• Hands-on trades or technical background valued.
• Strong safety mindset and a valid, clean driver’s licence.
• Ability to work independently and communicate clearly with customers.

Responsibilities

• Install copper or fibre cabling and set up customer equipment.
• Identify and fix faults and perform maintenance.
• Support customers in homes or businesses and explain the process.
• Work independently with flexible hours.

Skills

Hands-on work

Problem solving

Driver's Licence

Safety awareness

Clear communication

Job description

nbn is seeking a Customer Field Technician in Geelong to install and service home and business connections across different technologies. You will work independently after training, handling installations, repairs, and customer support with a focus on safety and clear communication.

Roles offer full-time hours, on-site site work, and comprehensive training with all tools provided. A current driver’s licence and commitment to safety are essential for success in this hands-on role.