Field Technician – Hands-On Tech & Customer Support

nbn® Australia; City Of Mandurah; On-site; AUD 65,000 - 90,000; Full time

Job summary

nbn® Australia is seeking a Customer Field Technician based in Warburton to perform installations, repairs and maintenance across copper and fibre for homes and small businesses. You will work independently to install cabling, set up customer equipment, identify faults, and keep customers informed throughout the process.

We provide full training, tools, and a strong safety culture, with a current, clean driver’s licence required to join the team.

Qualifications

• Hands-on approach to work and problem solving.
• Ability to communicate with customers clearly and empathetically.
• Current, clean driver’s licence is essential.

Responsibilities

• Install copper or fibre cabling and related customer equipment.
• Perform repairs and maintenance across residential and small business sites.
• Identify faults and guide customers through the resolution process.
• Work independently to complete tasks and support customers on site.

Skills

Hands-on work

Customer interaction

Driver's Licence

Tools

Copper cabling

Fibre cabling

Job description

nbn® Australia is seeking a Customer Field Technician based in Warburton to perform installations, repairs and maintenance across copper and fibre for homes and small businesses. You will work independently to install cabling, set up customer equipment, identify faults, and keep customers informed throughout the process.

We provide full training, tools, and a strong safety culture, with a current, clean driver’s licence required to join the team.