Customer Experience Associate - Hybrid & Growth

The Good Guys; Brisbane; On-site; AUD 45,000 - 65,000; Full time

Job summary

The Good Guys in Brisbane is seeking a Customer Service Team Member to support store operations and deliver a sales-focused customer experience. Reporting to the Customer Service Manager, you will handle cash, multi-channel fulfilment, stock integrity, enquiries, and promotional activity while contributing to the store's profitability and customer satisfaction.

We value customer focus, results, and self-awareness, and offer a diverse, inclusive workplace with development opportunities across the

Qualifications

• Customer-focused approach to service delivery.
• Ability to stay motivated and deliver results.
• Self-awareness to adapt and improve.

Responsibilities

• Deliver effective store administration in line with standard procedures.
• Cash handling and tendering transactions.
• Store multi-channel fulfilment and stock integrity.
• Telephone management and enquiries.
• Marketing and promotional activity.
• Contribute to financial performance through inventory management and controllable expenses.

Skills

Customer Focus

Drives Results

Self-Awareness

Job description

The Good Guys in Brisbane is seeking a Customer Service Team Member to support store operations and deliver a sales-focused customer experience. Reporting to the Customer Service Manager, you will handle cash, multi-channel fulfilment, stock integrity, enquiries, and promotional activity while contributing to the store's profitability and customer satisfaction.

We value customer focus, results, and self-awareness, and offer a diverse, inclusive workplace with development opportunities across the