Customer Experience Advisor – Banking (In-Branch)

Sercanto; Manly; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Banking discounts

Travel & tech discounts

Leave benefits

Job summary

NAB's Manly Branch is hiring a Branch Customer Advisor – Banking. Join a team focused on delivering seamless, personalized service to customers and communities, empowering you to learn, grow and achieve.

In this role you’ll be the first point of contact for customers, identify suitable products and services, and demonstrate Smarter Banking options to make banking simple, easy and secure. We’re looking for team players who care about accuracy and inclusion, with a passion for quality customer

Qualifications

• A passion for delivering quality, gold-class experiences for NAB’s diverse range of customers.
• A team player with a keen eye for detail ensuring every transaction is efficient and accurate.
• Customer centric thinking and an appreciation for inclusion and the diversity of our customers.

Responsibilities

• Support NAB’s Manly Branch by being the first point of contact for our customers; putting them at the centre of everything you do.
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions.
• Demonstrate our Smarter Banking options (self-service and digital) for customers; making so banking is simple, easy and secure.

Job description

NAB's Manly Branch is hiring a Branch Customer Advisor – Banking. Join a team focused on delivering seamless, personalized service to customers and communities, empowering you to learn, grow and achieve.

In this role you’ll be the first point of contact for customers, identify suitable products and services, and demonstrate Smarter Banking options to make banking simple, easy and secure. We’re looking for team players who care about accuracy and inclusion, with a passion for quality customer