Manly Branch: Customer Experience Advocate

NAB; Manly; On-site; AUD 52,000 - 66,000; Full time

Benefits offered by this job

Banking discount

Discounted travel & tech

Leave benefits

Job summary

NAB is seeking a Branch Customer Advisor for our Manly, NSW branch. You’ll be the first point of contact, helping customers with account opening, everyday banking and transactions, and guiding them to Smarter Banking options for a simple, secure experience.

Join a customer-obsessed team focused on delivering gold-class experiences, teamwork and inclusivity. The role requires 33+ hours across Monday to Friday with varied start times.

Qualifications

• Customer service mindset with a focus on accurate transactions.
• Ability to identify suitable banking products for customers.
• Collaborative approach aligned to NAB values.

Responsibilities

• Support NAB’s Manly Branch as the first point of contact for customers.
• Identify suitable products: account opening, unsecured lending and banking transactions.
• Demonstrate Smarter Banking options for a simple, secure experience.

Skills

Customer service

Attention to detail

Team player

Job description

NAB is seeking a Branch Customer Advisor for our Manly, NSW branch. You’ll be the first point of contact, helping customers with account opening, everyday banking and transactions, and guiding them to Smarter Banking options for a simple, secure experience.

Join a customer-obsessed team focused on delivering gold-class experiences, teamwork and inclusivity. The role requires 33+ hours across Monday to Friday with varied start times.