Customer Attendant – Dubbo Station (Part-Time Afternoons)

Transport for NSW; Dubbo; Presencial; AUD 56 000 - 70 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Shift allowances

Superannuation

Annual leave loading

Five weeks annual leave

Resumo da oferta

NSW Trains in Dubbo, NSW is seeking a Customer Attendant for a part-time role at Dubbo Station. You will deliver frontline customer service, assist with enquiries, travel bookings and connections, and help maintain the station and luggage handling for regional services.

The position works 4 hours per day on a 7-day rotating roster from 1:00 pm to 4:00 pm, with potential short-notice overtime. Pro-rata pay includes industry allowances, superannuation, and annual leave loading.

Qualificações

• Excellent communication and interpersonal skills.
• Ability to handle difficult conversations with diverse customers.
• Frontline customer service experience encouraged.

Responsabilidades

• Deliver customer service and assist with enquiries, travel bookings and connections.
• Maintain station presentation and assist with luggage for regional services.
• Work with train crews to ensure safety and minimize risks.

Conhecimentos

Communication

Problem-solving

Empathy

Conflict resolution

Descrição da oferta de emprego

NSW Trains in Dubbo, NSW is seeking a Customer Attendant for a part-time role at Dubbo Station. You will deliver frontline customer service, assist with enquiries, travel bookings and connections, and help maintain the station and luggage handling for regional services.

The position works 4 hours per day on a 7-day rotating roster from 1:00 pm to 4:00 pm, with potential short-notice overtime. Pro-rata pay includes industry allowances, superannuation, and annual leave loading.