Community-Impact Station Attendant (Part-Time)

NSW Trains; Dubbo; Presencial; AUD 50.000 - 77.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Shift allowances

Superannuation

5 weeks annual leave

Annual leave loading

Descripción de la vacante

NSW Trains is seeking a Customer Attendant at Dubbo Station. This part-time role runs 4 hours per day on a 7-day rotating roster from 1:00 pm to 4:00 pm, including holidays and weekends. You will provide frontline service, assist passengers, and help with luggage for regional services.

You will work with train crews to uphold safety standards, be proactive in identifying risks, and enjoy benefits such as shift allowances, superannuation, and five weeks of annual leave when applicable.

Formación

• Frontline customer service experience in a public-facing role.
• Strong interpersonal skills with diverse customers.
• Ability to resolve conflicts calmly and professionally.

Responsabilidades

• Deliver exceptional customer service and assist with enquiries, travel bookings and connecting services.
• Maintain and present the station environment; assist with luggage for regional services.

Conocimientos

Frontline customer service

Interpersonal skills

Conflict resolution

Problem-solving

Descripción del empleo

NSW Trains is seeking a Customer Attendant at Dubbo Station. This part-time role runs 4 hours per day on a 7-day rotating roster from 1:00 pm to 4:00 pm, including holidays and weekends. You will provide frontline service, assist passengers, and help with luggage for regional services.

You will work with train crews to uphold safety standards, be proactive in identifying risks, and enjoy benefits such as shift allowances, superannuation, and five weeks of annual leave when applicable.