Customer Advisor: Empower Clients & Build Community

Bendigo and Adelaide Bank Limited; Melbourne; Sur place; AUD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Health and wellbeing support

Gym discounts

Private health insurance options

Employee Assistance Program (EAP)

BEN U corporate university

Résumé du poste

Bendigo Bank is seeking a Customer Advisor in Melbourne, delivering outstanding in-branch service and helping customers reach their banking goals. You will process transactions, educate customers on online banking, and tailor recommendations to individual needs.

In this permanent, full-time role, you’ll build strong community connections, embrace on-the-job training, and contribute to a supportive, high‑performing team culture within the Berwick branch network.

Qualifications

• Experience in a customer service environment and the ability to achieve targets.
• Strong attention to detail to ensure secure, accurate transactions with a risk mindset.
• Confidence to communicate with customers face to face and over the phone.
• Eagerness to understand and communicate what makes the bank different.
• Drive for collaboration and teamwork within the branch.

Responsabilités

• Assist customers with transactions and inquiries in-branch.
• Educate customers on online banking and digital tools.
• Recommend products and services to meet customer needs.
• Process cash handling and paperwork with accuracy.
• Maintain risk-aware service while learning on the job.

Connaissances

Customer service

Communication

Attention to detail

Banking knowledge

Team collaboration

Description du poste

Bendigo Bank is seeking a Customer Advisor in Melbourne, delivering outstanding in-branch service and helping customers reach their banking goals. You will process transactions, educate customers on online banking, and tailor recommendations to individual needs.

In this permanent, full-time role, you’ll build strong community connections, embrace on-the-job training, and contribute to a supportive, high‑performing team culture within the Berwick branch network.