Customer Banking Advisor: Build Financial Futures

Bendigo and Adelaide Bank Limited; Ipswich City; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Health and wellbeing support

Corporate university BEN U

Discounted gym memberships

Job summary

Bendigo Bank in Ipswich Riverlink is seeking a Customer Advisor to play a pivotal role in delivering outstanding service. You’ll help customers with transactions, explain online banking, and tailor recommendations to their financial goals.

This permanent, full-time position offers diverse daily interactions, opportunities to grow, and a supportive team culture. You’ll be the face of the branch, collaborating with specialists, and contributing to a safer, easier banking experience for the

Qualifications

• Experience in a customer service environment and the ability to achieve targets.
• Strong attention to detail to ensure secure, accurate transactions with a risk mindset.
• Confidence to communicate with new and existing customers face to face and over the phone.

Responsibilities

• Exploring customers’ needs through in-depth conversations to help them achieve their financial goals and partnering with different specialists within the branch.
• Keeping up with constant change. You’ll support our customers with their digital literacy and online banking needs as we continue to innovate our offerings.
• Being the face of the branch and customer service. Become our customer’s go-to person for anything from processing transactions, handling cash, investigating queries or assisting with paperwork, all while keeping risk considerations at the forefront.
• Embracing an attitude of lifelong learning. Bring your brilliant mind, and we’ll help you take your career to the next level with on-the-job training and external development opportunities.
• Building connections. A role at Bendigo Bank means supporting our customers, giving back and making our communities a better place… while having some fun along the way!

Skills

Customer service

Attention to detail

Communication

Collaboration

Banking industry knowledge

Job description

Bendigo Bank in Ipswich Riverlink is seeking a Customer Advisor to play a pivotal role in delivering outstanding service. You’ll help customers with transactions, explain online banking, and tailor recommendations to their financial goals.

This permanent, full-time position offers diverse daily interactions, opportunities to grow, and a supportive team culture. You’ll be the face of the branch, collaborating with specialists, and contributing to a safer, easier banking experience for the