Cruise Travel Specialist - Remote or hybrid

The Placement Collective; Melbourne; Remote; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Work from home

Incentives

Unique niche brand

Supportive team

Career progression

Job summary

The Placement Collective seeks an Expedition Cruise Consultant for a fully remote role. You will manage enquiries, close sales, and craft bespoke expedition itineraries to polar regions and remote destinations, working directly with clients and suppliers for exceptional experiences.

Ideal candidates are seasoned travel consultants with cruise knowledge, strong selling skills, and the ability to work independently from a home office while delivering high-end service.

Qualifications

• Experience in travel consulting, cruise experience is highly regarded.
• Strong sales and closing skills with a client-focused approach.
• Excellent communication and keen attention to detail.
• Ability to work autonomously in a remote environment.

Responsibilities

• Manage inbound enquiries and convert to sales for expedition cruises.
• Provide expert advice on destinations and itineraries.
• Build relationships with clients and suppliers to design customised trips.
• Deliver end-to-end customer service from inquiry to booking.
• Create tailored itineraries and ensure exceptional experiences.

Skills

Travel consulting

Sales

Communication

Attention to detail

Autonomy

Job description

Are you passionate about adventure travel and looking to move beyond mainstream cruising? Join a boutique travel company specialising in small-ship expedition cruising to some of the world’s most remote and extraordinary destinations.

This is a rare opportunity for an experienced travel consultant to work with a niche, high-end product while enjoying the flexibility of a fully remote role.

About the Role

As an Expedition Cruise Consultant, you will be responsible for managing enquiries and converting sales for a range of unique expedition voyages. You will work closely with clients to design tailored travel experiences, offering expert advice on destinations such as polar regions, remote islands, and culturally rich off-the-beaten-path locations.

Key Responsibilities

• Manage inbound enquiries and convert to sales
• Provide expert advice on expedition cruise products and destinations
• Build strong relationships with clients and suppliers
• Create customised itineraries tailored to individual client needs
• Deliver exceptional, end-to-end customer service

Skills & Experience

• Previous experience in travel consulting (cruise experience highly regarded)
• Strong sales and closing skills
• Passion for adventure and experiential travel
• Excellent communication and attention to detail
• Ability to work autonomously in a remote environment

What’s on Offer

• Fully work-from-home position
• Competitive salary + incentive structure
• Opportunity to work with a unique, growing niche brand
• Supportive and passionate team environment
• Career progression within a specialised sector of the travel industry