Adventure Travel Planner

Elite Escapes; Cairns Regional; Remote; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Fully remote work

Onboarding and training

Collaborative team environment

Growth opportunities toward leadership

Job summary

Elite Escapes is seeking a Remote Adventure Travel Planner (Sales-Focused) to convert travel dreams into booked itineraries by pairing destination expertise with a consultative, client-first sales approach. You will design custom trips and guide clients from initial questions to confirmed reservations for solo escapes, group getaways, destination weddings, or family travel experiences.

Responsibilities include understanding client needs, booking journeys via email, chat, and phone, and

Qualifications

• Stellar written and verbal communication skills.
• Comfort with technology and AI tools.
• Passion for travel and adventure, with curiosity about the world.

Responsibilities

• Connect with clients to understand travel needs, budgets and preferences.
• Book journeys via email, chat, and phone with enthusiasm and accuracy.
• Resolve issues quickly to ensure smooth travel from booking to homecoming.
• Spot trends in client feedback to refine services for future bookings.
• Improve response times to boost client satisfaction scores.
• Nurture post-booking relationships to support clients before, during and after trips.

Skills

Written and verbal communication

Customer-focused service

Adaptability to travel tech tools

Tools

AI tools familiarity

CRM software

Job description

Job brief

Join Elite Escapesand turn your passion for travel into your next career.

As a Remote Adeventure Travel Planner (Sales-Focused), you'll turn travel dreams into booked itineraries by pairing destination expertise with a consultative, client-first sales approach. You'll design custom trips while guiding clients from their first what if? to a confirmed reservation - whether it's a solo escape, a group getaway, a destination wedding, or a family travel experience.

What You'll Do

• Connect with clients to understand their travel needs, preferences, and budgets
• Book seamless journeys via email, chat, and phone - transforming inquiries into confirmed trips with enthusiasm and accuracy
• Resolve issues quickly, turning concerns into happy outcomes and ensuring smooth travel from booking to homecoming
• Spot trends in client feedback to refine services and personalize support for future bookings
• Optimize response times, minimizing delays and boosting client satisfaction scores
• Nurture post-booking relationships, ensuring clients feel supported before, during, and after every trip
• Deliver high-touch service with empathy, expertise, and a genuine smile

Nice to Have

• Travel industry savvy (preferred, not required - zero experience also welcome)
• Stellar written and verbal communication skills
• Comfort with technology and AI tools (we'll train you on the rest)
• Passion for travel, adventure, and curiosity about the world

What You Get

• Fully remote work
• Comprehensive onboarding and training
• Great team atmosphere with collaborative, supportive colleagues
• Growth potential with clear paths to leadership and higher earnings

Who We Are

We curate journeys that turn travel dreams into reality. We believe travel and adventure should create transformative, lifelong memories - that's why we partner with advisors who share that passion.