Duty Manager - Manly 16ft Skiff Sailing Club

Manly 16Ft Skiff & St George Sailing Club; Manly; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Free club membership

Meal allowance

Staff discounts at sister venue

Job summary

Manly 16Ft Skiff & St George Sailing Club in Manly NSW seeks a Duty Manager to lead front-of-house operations and deliver outstanding guest experiences. You will oversee shifts, supervise staff, and ensure safety, service quality, and compliance with liquor and WHS requirements.

Reporting to the Food & Beverage Operations Manager, you will drive guest satisfaction, coach the team, and manage rosters to balance service levels with costs. This is a full-time role at an iconic waterfront venue.

Qualifications

• Minimum 2 years’ experience as a Duty Manager or in a similar FOH management role within a licensed hospitality venue.
• Current NSW RSA, RCG, and First Aid certificates.
• Right to work in Australia and solid knowledge of NSW liquor laws and WHS requirements.

Responsibilities

• Oversee day and night shifts, ensuring efficient and profitable operations.
• Lead by example with a hands-on, calm approach during busy periods.
• Maintain excellent customer service standards and resolve issues promptly.
• Ensure quality food and beverage service and presentation.
• Drive sales and profitability through guest satisfaction and team engagement.
• Open and close the Club in line with safety and security procedures.
• Review bistro bookings and functions prior to each shift to plan staffing and service levels.
• Set up rooms and function spaces according to daily requirements.
• Ensure the Club is clean, safe, and appropriately set up for members and guests.

Skills

FOH management

Customer service

Leadership

Shift management

Communication

Job description

Duty Manager - Manly 16ft Skiff Sailing Club

Manly 16Ft Skiff & St George Sailing Club – Manly NSW

With over 100 years of history, our club is the gem of Manly Cove, offering spectacular water views across Sydney Harbour. We provide our members with premier sailing activities and the resources to maintain one of the most competitive sailing fleets in Australia.

The Club features two bars, a relaxed bistro with a seafood focus, a multipurpose function room, and an incredible sun‑kissed deck with indoor‑outdoor areas over the water. It’s complete waterfront dining in all its glory.

We are seeking a passionate, experienced Duty Manager to lead front‑of‑house operations and deliver outstanding experiences for our members and guests.

With over 100 years of history, our club is the gem of Manly Cove, offering spectacular water views across Sydney Harbour. We provide our members with premier sailing activities and the resources to maintain one of the most competitive sailing fleets in Australia.

The Club features two bars, a relaxed bistro with a seafood focus, a multipurpose function room, and an incredible sun‑kissed deck with indoor‑outdoor areas over the water. It’s complete waterfront dining in all its glory.

We are seeking a passionate, experienced Duty Manager to lead front‑of‑house operations and deliver outstanding experiences for our members and guests.

About the role

Reporting to the Food & Beverage Operations Manager, the Duty Manager is responsible for the smooth and compliant operation of the venue during their shift. You will allocate work to and supervise employees across all frontline areas, while ensuring compliance with safety, stock, equipment, and liquor licence requirements.

Your key responsibilities

• Oversee day and night shifts, ensuring efficient and profitable operations

• Lead by example with a hands‑on, calm approach during busy periods

• Maintain excellent customer service standards and resolve issues promptly

• Ensure quality food and beverage service and presentation

• Drive sales and profitability through guest satisfaction and team engagement

• Open and close the Club in line with safety and security procedures

• Review bistro bookings and functions prior to each shift to plan staffing and service levels

• Set up rooms and function spaces according to daily requirements

• Ensure the Club is clean, safe, and appropriately set up for members and guests, including weather considerations

• Assume full responsibility for the Club in the absence of the Food & Beverage Operations Manager

• Coach, mentor, and manage staff performance to deliver a great customer experience

• Adjust rosters as needed to maintain adequate coverage and labour cost efficiency

About you

• Minimum 2 years’ experience as a Duty Manager or in a similar FOH management role within a licensed hospitality venue

• Personable, engaging, and committed to creating a welcoming experience for guests and members

• Confident leader who enjoys training and developing teams

• Strong shift management and organisational skills, with a focus on service quality and financial performance

• Able to remain calm and decisive under pressure, especially during peak trading times

• Available to work weekdays, weeknights, weekends, and public holidays

Role requirements

• Current NSW RSA, RCG, and First Aid certificates

• Right to work in Australia

• Sound understanding of NSW liquor laws, RSA obligations, and WHS requirements

• Strong communication and people skills, with a collaborative approach

What we offer

• A full‑time position in one of Sydney’s most iconic waterfront venues

• Supportive leadership team and a strong focus on staff development

• Free membership to the Club

• Meal allowance + generous discounts at St George Sailing Club (sister venue)

• Opportunity to grow and make your mark

• Be part of a venue that truly values hospitality

• Competitive salary + great working environment