Crm Coordinator

Aje; Newcastle; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Uncapped commission

Team bonus pool

Laptop

Mobile phone

Monthly team lunches

Career development

Job summary

Aje in Newcastle is seeking a proactive Key Account Manager to lead a portfolio of national retail and trade accounts. You will own the commercial relationship, develop account strategies and drive sales growth across ranges.

You will work with head office category and procurement, store managers and sales reps to deliver store visits, product training and promotions; manage forecasts and CRM pipelines. Some national travel required; uncapped commission, team bonus, laptop and mobile phone

Qualifications

• Experience managing major retail, trade, safety, hardware or FMCG accounts.
• Strong ability to present proposals and business cases to senior stakeholders.
• Excellent relationship building, communication and negotiation skills.
• Organised with the ability to manage multiple priorities.

Responsibilities

• Developing and executing strategic account plans
• Growing revenue across existing product ranges
• Identifying and securing new national ranging opportunities
• Building strong relationships across all levels of each account
• Delivering store visits, product training and promotional campaigns
• Monitoring sell through, product availability and competitor activity
• Managing sales forecasts, pipelines and account performance through CRM
• Supporting successful product launches and national rollouts
• Some national travel will be required to maintain customer relationships and identify opportunities at store level.

Skills

Key account management

National accounts

Retail sales

Sales presentation

CRM

Tools

Salesforce

Job description

Key Account Manager

2300 Newcastle Hays

Job Description

Grow major national retail accounts for a leading Australian protective glove supplier

Your new company

Our client is an Australian owned business providing protective gloves across the safety, healthcare and trade sectors. With an expanding product portfolio and ambitious growth plans, the business is looking to strengthen its relationships with major national retail and trade customers.

Your new role

This newly created position will see you manage a portfolio of strategically important national accounts, including large retailers with extensive store networks.

You will take ownership of the full commercial relationship, developing account strategies that increase sales, improve product performance and secure new ranging opportunities. Working with stakeholders from head office category and procurement teams through to store managers and sales representatives, your responsibilities will include:

• Developing and executing strategic account plans
• Growing revenue across existing product ranges
• Identifying and securing new national ranging opportunities
• Building strong relationships across all levels of each account
• Delivering store visits, product training and promotional campaigns
• Monitoring sell through, product availability and competitor activity
• Managing sales forecasts, pipelines and account performance through CRM
• Supporting successful product launches and national rollouts
• Some national travel will be required to maintain customer relationships and identify opportunities at store level.

What you'll need to succeed

You will be a commercially driven and motivated sales professional with experience managing major retail, trade, safety, hardware or FMCG accounts.

• Experience in key account, national account or territory sales
• A track record of growing accounts and securing new product ranges
• The confidence to present proposals and business cases to senior stakeholders
• Excellent relationship building, communication and negotiation skills
• Strong organisation and the ability to manage multiple priorities
• CRM experience, with Salesforce highly regarded
• A proactive, resilient and financially motivated approach

What you’ll get in return

• An uncapped commission structure
• Access to a company wide team bonus pool
• Laptop and mobile phone
• Monthly team lunches and company events
• Genuine career development within an ambitious and expanding business