CRM Admin, Revenue Systems (Salesforce/HubSpot) — Remote

YO AI Labs; New South Wales; Remote; AUD 90,000 - 120,000; Part time

Job summary

YO AI Labs is seeking an experienced Salesforce / HubSpot Administrator – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems.

You will administer Salesforce and HubSpot, resolve data and process issues, and help design scalable governance for cross‑system integrations in a fast‑moving SaaS environment.

Strong English communication and hands-on experience with data modeling, flows, and APIs are required.

Qualifications

• 4–6 years hands-on CRM experience with Salesforce, HubSpot, or Dynamics 365.
• Led CRM implementations, migrations, or rollouts.
• Strong knowledge of fields, objects, flows, and automation.
• Experience with revenue/operational systems (billing, CPQ, ticketing).
• Working knowledge of SQL, APIs, data models, and cross-system reconciliation.
• Experience in SaaS environments.
• Excellent written and verbal English communication.

Responsibilities

• Audit CRM and revenue systems for inconsistencies and automation issues.
• Analyze policy conflicts and define business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess impact of CRM changes on billing, CPQ, ticketing, and integrations.
• Provide insights on CRM optimization and sustainable governance.

Tools

Salesforce

HubSpot

Microsoft Dynamics 365

Job description

YO AI Labs is seeking an experienced Salesforce / HubSpot Administrator – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems.

You will administer Salesforce and HubSpot, resolve data and process issues, and help design scalable governance for cross‑system integrations in a fast‑moving SaaS environment.

Strong English communication and hands-on experience with data modeling, flows, and APIs are required.