Remote CRM & Revenue Admin (HubSpot/Salesforce)

YO AI Labs; Sydney; Remote; AUD 120,000 - 148,000; Part time

Job summary

YO AI Labs is seeking experienced Salesforce / HubSpot Administrators - Revenue Systems (SaaS) on a contract basis. Remote role focusing on CRM and revenue systems to improve operational excellence and resolve data inconsistencies across platforms.

You will evaluate real-world SaaS operations, define business rules, and produce clear prompts and documentation for complex scenarios, ensuring governance of CRM changes across billing and related tools.

Qualifications

• 4-6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.

Responsibilities

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Skills

Salesforce Administration

HubSpot Administration

CRM Platforms

SQL

APIs

SaaS Environments

English Communication

Tools

Billing systems

CPQ systems

Ticketing platforms

Job description

YO AI Labs is seeking experienced Salesforce / HubSpot Administrators - Revenue Systems (SaaS) on a contract basis. Remote role focusing on CRM and revenue systems to improve operational excellence and resolve data inconsistencies across platforms.

You will evaluate real-world SaaS operations, define business rules, and produce clear prompts and documentation for complex scenarios, ensuring governance of CRM changes across billing and related tools.