Remote Salesforce & HubSpot Revenue Systems Admin (SaaS)

YO AI Labs; Melbourne; À distance; AUD 96 000 - 152 000; Plein temps

Résumé du poste

YO AI Labs is seeking a Salesforce / HubSpot Administrator to support Revenue Systems in a remote, contractor role. You will audit, reconcile, and optimize CRM and revenue platforms while drafting clear operational prompts and guidelines for complex SaaS scenarios.

The role requires 4–6 years’ hands-on CRM experience, across Salesforce, HubSpot or similar systems, with strong SQL and API familiarity in a SaaS environment. Excellent English communication is essential.

Qualifications

• 4–6 years of hands-on experience with Salesforce, HubSpot or similar CRM platforms.
• Experience leading CRM implementations, migrations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with two revenue or operational systems such as billing or CPQ.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience in SaaS environments.
• Excellent written and verbal English communication skills.

Responsabilités

• Audit CRM and integrated revenue systems for inconsistencies and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and decisions.
• Assess CRM changes impact on billing, CPQ, ticketing, and other tools.
• Provide insights on CRM optimization, system design, and governance.

Connaissances

Salesforce

HubSpot

Dynamics 365

CRM platforms

Outils

SQL

APIs

Description du poste

Salesforce / HubSpot Administrator – Revenue Systems (SaaS)

Role Type: Contractor
Location: Remote

We are seeking experienced Salesforce / HubSpot Administrators – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems.

You'll use your CRM expertise to evaluate real-world SaaS operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows. No prior AI experience is required.

Scope of Work

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Preferred Qualifications

• 4–6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.