CRM & Business Systems Administrator

Oasis Partners; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Oasis Partners is seeking a hands-on Salesforce Administrator and Systems Coordinator to own our Salesforce org, drive data quality for business development, and support the team through training and practical support.

You will manage user access, create automations, and build dashboards while contributing to an AI transformation program. This role sits close to leadership in a dynamic, fast-moving environment.

Qualifications

• 5+ years in a systems administration or Salesforce admin role.
• Solid hands-on Salesforce admin experience as a super user with automation, reports and dashboards.
• High attention to detail with high-volume data work and ability to train colleagues.
• Self-starter who thrives in a small, fast-moving business.

Responsibilities

• Act as day-to-day Salesforce administrator: user management, permissions, configuration, and dashboards/reports.
• Build and quality-control large BD prospect lists for Salesforce uploads, with deduplication and validation.
• Deliver ongoing Salesforce training and develop staff self-service reporting capabilities.
• Provide first-line troubleshooting for Salesforce, hardware and software; manage MSP/vendor relationships.
• Document processes and spot automation/AI opportunities for the Systems, Process & AI Working Group.

Skills

Salesforce administration

Data quality

Training

User management

Dashboards

Reports

Automation

Tools

Salesforce

Flow Builder

Job description

Oasis Partners is looking for a hands-on Salesforce Administrator and Systems Coordinator to be the go-to person for our core systems and everyday technology. You'll own our Salesforce org as system administrator and super user, drive business development data quality and list-building, and help the wider team work smarter through training, documentation and practical support — with genuine exposure to our AI transformation program.

What you\'ll do

Act as day-to-day Salesforce administrator: user management, permissions, configuration (objects, fields, page layouts, validation rules, flows/automation, dashboards and reports)

Build and quality-control large Business Development prospect lists (often thousands of records) for upload into Salesforce — deduplication, formatting, validation

Run new-starter systems inductions and deliver ongoing Salesforce training, building staff capability in self-service reporting

Provide first-line troubleshooting for Salesforce, hardware and software, and manage our relationship with our managed service provider and other IT/telephony vendors

Document processes, spot automation and AI opportunities, and feed them into our Systems, Process & AI Working Group

What you\'ll bring

5+ years in a systems administration, Salesforce administration, or business/technology support role

Solid hands-on Salesforce (or comparable CRM) admin experience as a super user, including automation, reports and dashboards

High attention to detail with high-volume data work, and confidence training colleagues of all technical levels

A self-starter who thrives prioritising independently in a small, fast-moving business

Nice to have:

experience in professional services or outbound BD/sales environments;

Flow Builder or other declarative development;

advanced Word/Excel/PowerPoint skills;

interest in applying AI to business processes.

This is a rare role that sits close to the leadership team, with direct exposure to an active AI transformation project — ideal for someone who wants Salesforce admin work with real variety and a growth path.