Credit Controller (Hybrid) - Risk & Cashflow Champion

Metcash Limited; Brisbane; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Extra leave

Well-being days

Volunteer day

Career growth

Job summary

Metcash Limited is seeking a Credit Officer to manage end-to-end credit lifecycle for customer accounts. The role is based at Crestmead in a hybrid environment, on-site three days a week with remote flexibility for the rest of the week.

You will balance commercial outcomes with risk management and contribute to cash flow optimisation and strong customer relationships. The role requires strong understanding of credit risk principles, experience in end-to-end credit control, excellent

Qualifications

• Assess new credit applications and review financial information per policy.
• Monitor customer trading performance and financial position.
• Manage a ledger to ensure timely payment and perform proactive collections.

Responsibilities

• Assess new credit applications in line with company policy and delegated authority.
• Review financial information, trade references, and supporting documentation.
• Monitor customer trading performance and financial position.
• Manage a ledger of customer accounts to ensure timely payment.
• Conduct proactive collection activities (calls, emails, dunning processes).
• Monitor accounts for signs of distress, payment irregularities, or risk triggers.
• Apply credit holds or restrictions per policy when required.
• Ensure actions align with internal credit policy and standards.

Skills

Credit risk

Credit control

Cash collection

Communication

Negotiation

Job description

Metcash Limited is seeking a Credit Officer to manage end-to-end credit lifecycle for customer accounts. The role is based at Crestmead in a hybrid environment, on-site three days a week with remote flexibility for the rest of the week.

You will balance commercial outcomes with risk management and contribute to cash flow optimisation and strong customer relationships. The role requires strong understanding of credit risk principles, experience in end-to-end credit control, excellent