Credit Officer

people2people; Sydney; Hybrid; AUD 60,000 - 75,000; Full time

Benefits offered by this job

WFH 2 days pw

Job summary

people2people is seeking a hands-on Credit Officer to own the debtor ledger and lead end-to-end credit control across an established Australian and New Zealand business. You will investigate discrepancies, manage aged debt, and build strong relationships with customers, sales teams, and internal stakeholders.

The role offers a broad remit across credit, rebates and claims with a supportive finance team and a hybrid WFH arrangement (2 days per week).

Qualifications

• Previous experience in Credit Control, Accounts Receivable or Credit Management.
• Ownership of a debtor ledger and end-to-end credit control processes.
• Strong collections and aged debt management experience.
• Experience assessing credit applications and customer risk.
• Ability to investigate and resolve complex account discrepancies.
• Excellent communication and stakeholder management skills.
• ERP experience, with SAP highly regarded.

Responsibilities

• Managing the full credit control and collections function across an assigned debtor ledger.
• Monitoring aged debt and proactively pursuing overdue accounts.
• Conducting credit assessments and reviewing new customer applications.
• Assessing customer creditworthiness and recommending credit limits.
• Managing customer account reconciliations and payment investigations.
• Investigating short payments, deductions, pricing discrepancies and claims.
• Processing and reconciling customer rebates and incentive agreements.
• Preparing rebate calculations, reports and supporting documentation.
• Liaising with customers, sales teams and internal stakeholders to resolve issues.
• Maintaining accurate customer records and credit documentation.

Skills

Ownership of ledger

Stakeholder management

Strong communication

Debt collection

SAP experience

Tools

SAP

Job description

Are you a hands-on Credit Officer who enjoys taking ownership of a debtor ledger, investigating customer discrepancies and building strong stakeholder relationships?

An exciting opportunity to join a well-established international business operating across Australia and New Zealand.

Key responsibilities include:

• Managing the full credit control and collections function across an assigned debtor ledger
• Monitoring aged debt and proactively pursuing overdue accounts
• Conducting credit assessments and reviewing new customer applications
• Assessing customer creditworthiness and recommending credit limits
• Managing customer account reconciliations and payment investigations
• Investigating short payments, deductions, pricing discrepancies and claims
• Processing and reconciling customer rebates and incentive agreements
• Preparing rebate calculations, reports and supporting documentation
• Liaising closely with customers, sales teams and internal stakeholders to resolve issues
• Maintaining accurate customer records and credit documentation

About you

• Previous experience in Credit Control, Accounts Receivable or Credit Management
• Demonstrated ownership of a debtor ledger and end-to-end credit control processes
• Strong collections and aged debt management experience
• Experience assessing credit applications and customer risk
• The ability to investigate and resolve complex account discrepancies
• Excellent communication and stakeholder management skills
• ERP experience, with SAP highly regarded

What's on offer

Broad and varied role across credit, rebates and claims.

Supportive finance team environment.

WFH (2 days pw)