Credit Control Team Lead

MAYDAY Recruitment Group; North Sydney Council; On-site; AUD 99,000 - 121,000; Full time

Benefits offered by this job

12-month fixed-term contract

Flexible working arrangements

Offshore team exposure

Job summary

MAYDAY Recruitment is seeking an experienced Credit Control Lead based in North Sydney for a 12-month fixed-term contract with a global insurance organisation. You will lead the Accounts Receivable and Credit Control function, including offshore teams, and drive collections, reporting, and process improvements.

The ideal candidate has 5+ years in Credit Control or Accounts Receivable, strong leadership, and advanced Excel skills with ERP experience.

Qualifications

• Minimum 5 years' experience within Credit Control or Accounts Receivable.
• Strong experience across collections, cash allocation, reconciliations, and debtor management.
• Previous team leadership, mentoring, or supervisory experience.
• Ability to oversee workflows and support team performance in a fast-paced environment.
• Strong reporting and analytical skills with the ability to interpret debtor and KPI data.

Responsibilities

• Support the day-to-day leadership of the Accounts Receivable and Credit Control function.
• Provide guidance, coaching, and escalation support to team members across local and offshore locations.
• Oversee collections, cash allocation, query resolution, and debtor management activities.
• Monitor aged debt, overdue accounts, and team performance against KPIs.
• Review debtor reporting and analyse collection trends.
• Produce regular reporting on collections, bad debt, cash forecasting, and compliance metrics.

Skills

Credit control

Accounts receivable

Team leadership

Stakeholder management

Excel

Education

Accounting/Finance degree

Tools

ERP systems

Job description

MAYDAY Recruitment is excited to present an opportunity for an experienced Credit Control Lead to join a leading global insurance organisation on a 12-month fixed-term contract. Based in North Sydney, this role is ideal for a senior Credit Control or Accounts Receivable professional looking to step into a hands-on leadership position supporting both local and offshore teams.

Working closely with the Credit Control Manager, you will play a key role in overseeing collections, cash allocation, reporting, stakeholder management, and team performance. This is a fast-paced environment where you'll act as a key point of contact across Finance, Operations, and the wider business while driving process improvements and ensuring collection targets are achieved.

What's in it for you?

• 12-month fixed-term contract
• North Sydney location
• Salary up to $110,000 + Super
• Flexible working arrangements available
• Join a well-established global organisation
• Hands-on leadership opportunity with offshore team exposure
• Collaborative and supportive team environment
• Work closely with senior stakeholders across Finance and Operations
• Immediate start available

Main responsibilities include:

• Support the day-to-day leadership of the Accounts Receivable and Credit Control function
• Provide guidance, coaching, and escalation support to team members across local and offshore locations
• Oversee collections, cash allocation, query resolution, and debtor management activities
• Monitor aged debt, overdue accounts, and team performance against KPIs
• Review debtor reporting and analyse collection trends
• Produce regular reporting on collections, bad debt, cash forecasting, and compliance metrics
• Partner with Finance, Operations, and key stakeholders to resolve issues and improve processes
• Support initiatives to reduce unallocated cash and improve operational efficiency
• Assist with system testing, onboarding, training, and process improvements
• Ensure compliance with internal policies and financial controls

The ideal candidate:

• Minimum 5 years' experience within Credit Control or Accounts Receivable
• Strong experience across collections, cash allocation, reconciliations, and debtor management
• Previous team leadership, mentoring, or supervisory experience
• Ability to oversee workflows and support team performance in a fast-paced environment
• Strong reporting and analytical skills with the ability to interpret debtor and KPI data
• Advanced Excel skills and experience using ERP systems
• Excellent stakeholder management and communication skills
• Ability to manage competing priorities and work to tight deadlines
• Experience working with offshore or shared service teams is highly regarded
• Background within insurance, financial services, banking, or a large corporate environment is advantageous
• Tertiary qualifications in Accounting, Finance, or a related discipline preferred