Credit Analyst

Loan Market; Sydney; On-site; AUD 110,000 - 140,000; Full time

Job summary

Loan Market in Sydney CBD is seeking a talented Credit Analyst to join our award-winning team. You will anchor loan processing efficiency, manage the pipeline, and mentor junior staff while handling complex lending scenarios for residential and commercial portfolios.

You will collaborate with brokers and lenders, stay current on product policies and serviceability, and drive high-quality submissions with professional client communication.

Qualifications

• Experience in residential and/or commercial mortgage loan processing.
• Strong understanding of lender credit policies and serviceability.
• Ability to manage end-to-end loan lodgements with high accuracy.

Responsibilities

• Partner with brokers and admins to analyse complex financial portfolios and recommend loan structures.
• Maintain up-to-date knowledge of loan products, policies, and qualification criteria.
• Conduct client serviceability assessments and credit analysis for compliant submissions.
• Drive turnaround times by fostering relationships with clients, lender BDMs, and conveyancers.
• Act as primary contact for clients, delivering updates and managing inquiries.

Skills

Credit analysis

Mortgage lending

Lender policies

Client relationships

CRM tools

Attention to detail

Communication skills

Tools

MyCRM

Google Suites

Job description

Elevate your career with the best in the business. Our Top 12 ranked Australian Brokerage is looking for a talented Credit Analyst to join our award-winning team, recently recognised as the 2025 Franchise Office of the Year

Elevate your career with the best in the business. Our Top 12 ranked Australian Brokerage is looking for a talented Credit Analyst to join our award-winning team, recently recognised as the 2025 Franchise Office of the Year

About Us

Headquartered in Sydney CBD and Camden, our award-winning brokerage settles 400+ residential loans per year, powered by over two decades of experience. As we expand our Sydney footprint, we are looking for top talent to join our high-performing team. You will work side-by-side with a five-time Top 20 Australian Broker, gaining rare, invaluable insights from a business operating in the top 1% of the industry.

The Role

As Credit Analyst, you will anchor operational leadership in our new Sydney CBD office. In this role, you will lead loan processing efficiency, manage pipeline throughout, handle complex lending scenarios and act as a key relationship manager for clients and lender BDMs.

This is not a back-office administration role—it is a critical senior position designed to drive pipeline velocity, elevate service standards and assist in mentoring junior team members.

Key Responsibilities

• Partner directly with brokers and administrators in analysing complex financial portfolios and recommend optimal loan structures aligned with client goals as well as lender policies
• Maintain a comprehensive and current knowledge of loan products, policy niches, and applicant qualification criteria
• Conduct client serviceability assessments, expense’s reviews and credit analysis to deliver fully compliant, high-quality submissions
• Drive efficient turnaround times by fostering collaborative relationships with clients, lender BDMs, credit assessors and conveyancers
• Act as the primary contact for clients, managing complex inquiries, delivering updates and converting pipeline opportunities with high professionalism

• Actively participate in management meetings, providing status updates and contributing to continuous process improvement
• Monitor pipeline velocity and conversion trends, reporting to the Head of Strategy and The Head Broker
• Assist in guiding, mentoring, and supporting junior processors to maintain productivity and contribute to a continuous-learning team environment

Skills, Experience and Knowledge

We are looking for an experienced Financial Services industry professional within the Mortgage Broking or Banking sectors. You must have proven experience supporting residential and/or commercial mortgage loan processing and experience in lender credit analysis.

• Deep technical understanding of residential mortgage products, lender credit policies and serviceability calculators
• Demonstrated track record of managing end-to-end loan lodgements and handling complex financial files with high attention to detail
• High degree of autonomy with exceptional problem-solving abilities and a practical "find a way" mindset in fast paced environments
• Strong organisational skills, with the ability to prioritise competing deadlines with composure
• Superior verbal and written communication skills, with confidence in managing client relationships and professional phone sales/lead conversion
• Proficiency with industry-standard software, CRM tools (such as MyCRM), lender application portals, and Google Suites
• High accountability and target-driven mindset, motivated by team success and personal operational KPIs
• Be a champion of change with an Open and Growth-Mindset

Why Us

Join a nationally recognised, multi-award-winning, energetic and collaborative team where your expertise is greatly valued and your career succession framework designed to support your development and promote you from within.

Work alongside a five-time Top 20 Australian Broker, gaining rare insights from a business operating in the top 1% of the industry.

Be based in our premium, brand-new Sydney CBD office equipped with modern end-of-trip facilities—including steam and sauna rooms.

If you are looking for a stable and rewarding career, this is an incredible opportunity to join and grow within a top-performing broking business.