CPD Programs Officer — Hybrid Work and Member Support

The Royal Australian College of General Practitioners; City of Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

High pay package

Extra leave

Hybrid work

Career development

Leader in field

Job summary

The Royal Australian College of General Practitioners (RACGP) in Melbourne seeks a CPD Program Officer to provide operational and administrative support across the CPD team. You will coordinate workflows, monitor system processes and assist with reporting while applying CPD knowledge to resolve member needs.

You will identify process improvements, contribute to problem solving discussions and help implement agreed solutions, thriving in a collaborative, hybrid work environment.

Qualifications

• Excellent written and verbal communication to interpret member needs.
• Ability to work autonomously and in a small team under pressure.
• Strong problem-solving, good judgment, and task prioritisation.
• Proficiency in Microsoft Office and enabling process improvements.

Responsibilities

• Provide operational and administrative support across the CPD team.
• Coordinate workflows, monitor system processes and support reporting.
• Apply CPD knowledge to resolve member needs and issues.
• Identify process gaps and contribute to continuous improvement.
• Participate in problem solving discussions and implement solutions.

Skills

Communication skills

Autonomous & collaborative

Problem solving

Microsoft Office proficiency

Tools

Microsoft Office

Job description

The Royal Australian College of General Practitioners (RACGP) in Melbourne seeks a CPD Program Officer to provide operational and administrative support across the CPD team. You will coordinate workflows, monitor system processes and assist with reporting while applying CPD knowledge to resolve member needs.

You will identify process improvements, contribute to problem solving discussions and help implement agreed solutions, thriving in a collaborative, hybrid work environment.