CPD Program Officer

The Royal Australian College of General Practitioners (RACGP); City of Melbourne; Hybride; AUD 80 000 - 110 000; Plein temps

Avantages offerts par ce poste

Salary packaging up to $15,900 tax‑tax

Meals, entertainment & novated leases

17.5% annual leave loading

Flexible hybrid work opportunities

Career development & learning

Résumé du poste

The Royal Australian College of General Practitioners (RACGP) invites applications for a CPD Program Officer to provide operational and administrative support to the CPD team across workflows and system processes.

You will apply CPD knowledge to resolve member needs, identify improvements and implement agreed solutions while collaborating with a small team in a flexible hybrid work setting. Applicants must have the right to work in Australia and support for diverse backgrounds is provided.

Qualifications

• Excellent written and verbal communication; interpret member needs.
• Able to work autonomously and in a small team under pressure.
• Strong problem-solving, sound judgment and task prioritisation.
• Proficient in MS Office and in identifying process improvements.

Responsabilités

• Provide operational and administrative support across the CPD team; coordinate workflows and monitor system processes.
• Analyse member needs, resolve problems and provide program resources across various contexts.
• Contribute to program improvements by identifying gaps and implementing solutions.

Connaissances

Excellent communication

Autonomous & collaborative

Problem-solving & judgment

Process improvements

Outils

Microsoft Office

Description du poste

About The Role

As our CPD Program Officer, you’ll provide operational and administrative support across the CPD team, coordinate workflows and monitor system processes. You’ll apply your CPD knowledge to resolve member needs and issues, while identifying process improvements, contributing to problem‑solving and implementing agreed solutions. As our CPD Program Officer, you'll also:

• Provide operational and administrative support across the CPD team by coordinating workflows, monitoring system processes, supporting reporting activities and contributing to continuous improvement initiatives.
• Identify and analyse members’ needs, resolve problems, adapt program knowledge, and provide resources and program expertise to a range of different situations and contexts.
• Contribute to program improvements and engagement by identifying system and process gaps, participate in problem solving discussions and implement agreed solutions.

Skills And Experience

• Strong written and verbal communication skills with excellent interpersonal abilities to interpret member needs and build positive relationships.
• Proven ability to work both autonomously and collaboratively in a small team, even under pressure.
• Strong problem‑solving, sound judgment, and ability to prioritise tasks effectively for optimal outcomes.
• Proficiency in Microsoft Office and the ability to identify and implement process improvements.

Benefits Of Working With Us

• Maximise your pay – Salary package up to $15,900 tax‑free for living expenses, plus additional options for meals, entertainment and novated leases, with 17.5% annual leave loading
• Extra paid leave – Cultural, ceremonial, gender transition and volunteer leave
• Work–life balance – Flexible hybrid work opportunities nationwide
• Career development – A commitment to your career development, with a clear Capability Framework to guide your progression, and a contemporary professional development program to build your skills.
• Join a leader – Be part of Australia’s largest specialist medical college

About The RACGP

The Royal Australian College of General Practitioners (RACGP) represents GPs across Australia. For over 60 years, we’ve supported the health system by setting education and practice standards, advocating for GP wellbeing and leading professional development. We deliver training through community‑based models, including the Australian General Practice Training Program, to equip GPs for whole‑person care.

Applications close: Monday 26 October, 11:59pm

Applicants must have the right to work in Australia.

We value diversity and encourage applications from Aboriginal and Torres Strait Islander people, those with disabilities, and individuals from diverse backgrounds. If you need support or adjustments during the recruitment process, please mention it in your application.

We are a Circle Back Initiative Employer – we commit to respond to every applicant.

The RACGP acknowledges the Traditional Custodians of the land and waterways in which we work and live. We recognise their continuing connection to land, water and culture, and pay our respects to Elders, past, present and emerging.