CPAP Therapy Consultant

Air Liquide Healthcare; Gold Coast City; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Base plus Sales Incentive Bonus

14 weeks paid parental leave

Employee social events

Health and wellbeing initiatives

Retail discount programs with over 350 retailers

One paid volunteering day each year

Long‑term career development opportunities nationally and/or internationally

Job summary

A healthcare services provider in Gold Coast City is seeking an experienced Retail/CPAP Therapy Consultant. Your role will involve enhancing customer care, conducting diagnostic evaluations for sleep-disordered breathing, and guiding clients on CPAP equipment. Ideal candidates have a background in retail or healthcare, strong communication skills, and an interest in sleep medicine. The position offers various benefits, including a sales bonus and long-term career development opportunities within the organization.

Qualifications

• Previous experience in a retail, healthcare or sales environment highly regarded.
• Good communication skills required.
• Experience with customer service across all stages of customer interaction.
• Keen interest in CPAP therapy and sleep medicine disciplines.
• Strong organisational and administrative skills required.
• Full Australian working rights necessary.

Responsibilities

• Initial point of contact for both new and existing clients.
• Conduct diagnostic evaluations for patients experiencing sleep‑disordered breathing.
• Offer guidance on CPAP equipment and service requirements.
• Provide follow‑up appointments and ongoing support for existing patients.
• Educate patients and their families about sleep disorders and treatment options.
• Collaborate with healthcare professionals and service providers.
• Promote and upsell product range and services.
• Maintain and sterilise clinic equipment.

Skills

Good communication skills

Customer service experience

Organisational and administrative skills

Interest in CPAP therapy and sleep medicine

Job description

Overview

Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy. We are currently looking for an experienced Retail/CPAP Therapy Consultant to join our team at West Burleigh. In this role, you will be crucial in enhancing our customer care and managing sleep apnea treatments for our patients.

Responsibilities

• Initial point of contact for both new and existing clients
• Conduct diagnostic evaluations, including titration studies, for patients experiencing sleep‑disordered breathing
• Offer guidance on CPAP equipment, setup and ongoing service requirements
• Provide follow‑up appointments for newly diagnosed patients and ongoing support for existing patients
• Educate patients and their families about sleep disorders, evaluation procedures, and available treatment options
• Collaborate with healthcare professionals and service providers
• Promote and upsell our product range and services
• Maintain and sterilise clinic equipment

Qualifications

• Previous experience in a retail, healthcare or sales environment highly regarded
• Good communication skills
• Experience with customer service across all stages of customer interaction
• Keen interest in CPAP therapy and sleep medicine disciplines
• Strong organisational and administrative skills
• Full Australian working rights

Benefits

• Base plus Sales Incentive Bonus
• 14 weeks paid parental leave
• Family and social activities
• A professional environment with a focus on wellbeing
• Salary Continuance Insurance
• Local and global opportunities
• Health and wellbeing initiatives
• Retail discount programs with over 350 retailers
• Employee social events
• One paid volunteering day each year
• Long‑term career development opportunities nationally and/or internationally across the Air Liquide Group

As part of the pre‑employment process, potential employees are required to undertake background checks applicable to the requirements of the position i.e., reference checks, medical check, police check, and Australian working rights confirmation.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organisation opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.