CPAP Therapy Consultant

Air Liquide Healthcare; South Australia; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Training on CPAP products and services

Sales incentive bonus

14 weeks paid parental leave

Health and wellbeing initiatives

Retail discount programs

Paid volunteering day annually

Long-term career development opportunities

Job summary

Air Liquide Healthcare in Morphett Vale is seeking a Retail/CPAP Therapy Consultant to enhance customer care and manage sleep apnea treatments. Responsibilities include conducting diagnostic evaluations, providing guidance on CPAP equipment, and educating patients about sleep disorders. Ideal candidates should possess strong communication and organisational skills, alongside a keen interest in CPAP therapy. The role offers training, a base plus sales incentive bonus, and opportunities for long-term career development both nationally and internationally.

Qualifications

• Strong communication and organisational skills.
• Experience in customer service is essential.
• Keen interest in sleep medicine and CPAP therapy.

Responsibilities

• Initial point of contact for clients.
• Conduct diagnostic evaluations for sleep-disordered breathing.
• Provide guidance on CPAP equipment and services.
• Educate patients on sleep disorders and treatments.
• Collaborate with healthcare professionals.

Skills

Communication skills

Organisational skills

Customer service experience

Interest in CPAP therapy

Job description

Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy.

We are currently looking for a Retail/CPAP Therapy Consultant to join our team at the Morphett Vale clinic. In this role, you will be crucial in enhancing our customer care and managing sleep apnea treatments for our patients.

As a Retail/CPAP Therapy Consultant, you will collaborate closely with physicians to create tailored and effective treatment plans that address the specific needs of each patient.

How will you CONTRIBUTE and GROW?

• Initial point of contact for both new and existing clients
• Conduct diagnostic evaluations, including titration studies, for patients experiencing sleep-disordered breathing
• Offer guidance on CPAP equipment, setup and ongoing service requirements
• Provide follow-up appointments for newly diagnosed patients and ongoing support for existing patients
• Educate patients and their families about sleep disorders, evaluation procedures, and available treatment options
• Collaborate with healthcare professionals and service providers
• Promote and upsell our product range and services
• Maintain and sterilise clinic equipment
• Administration tasks including but not limited to stock management

Are you a MATCH?

• Good communication skills
• Strong organisational and administrational skills
• Experience with customer service across all stages of customer interaction
• Keen interest in CPAP therapy and sleep medicine disciplines
• Valid Australian working rights

We offer:

• Training regarding CPAP products and services
• Base plus Sales Incentive Bonus
• 14 weeks paid parental leave
• Family and social activities
• A professional environment with a focus on wellbeing
• Salary Continuance Insurance
• Local and global opportunities
• Health and wellbeing initiatives
• Retail discount programs with over 350 retailers
• Employee social events
• One paid volunteering day each year
• Long-term career development opportunities nationally and/or internationally across the Air Liquide Group

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.