Counter Managers & 2IC

Cosmax Prestige Brands; Melbourne; Presencial; AUD 34.000 - 55.000; Tempo parcial

Benefícios oferecidos por esta vaga

Ongoing brand training

Commission and incentives

Collaborative team environment

Resumo da vaga

Cosmax Prestige Brands in Australia and New Zealand partners with Myer to recruit passionate luxury fragrance specialists for Highpoint, Chadstone and Melbourne CBD.

These permanent part-time roles (25-35 hours per week) involve leading counters, delivering exceptional customer service, achieving sales targets and building brand loyalty across luxury fragrance brands.

Qualificações

• Previous experience within a department store or fast paced boutique environment, ideally with experience in luxury fragrance, beauty or luxury retail.
• Demonstrated ability to achieve sales targets and confidently convert customer interactions into sales.
• Strong product knowledge, with a genuine passion for fragrance and luxury brands.
• A proactive approach to customer engagement, client development and building brand loyalty.
• Excellent communication and interpersonal skills.
• Impeccable personal presentation and grooming.
• A positive, team-focused attitude and willingness to support wider business objectives.
• Flexibility to work across a rotating roster, including weekends and peak trading periods.
• Previous leadership or supervisory experience within a retail or department store environment is highly regarded.

Responsabilidades

• Lead by example to drive counter performance and develop customer relationships.
• Support your team to achieve sales targets and increase brand rankings.
• Operate independently at the counter, especially if stepping into a 2IC role.
• Drive customer engagement and sales through personalised fragrance consultations and product recommendations.
• Represent the brand range and create meaningful connections with customers.
• Contribute to a positive, high-performing counter environment across locations.

Conhecimentos

Sales targets

Customer relationships

Leadership

Communication

Product knowledge

Fragrance luxury retail

Team development

Interpersonal skills

Flexible roster

Descrição da vaga

Representing some of the world's most prestigious fragrance houses, you will have the opportunity to build lasting customer relationships and bring your passion for beauty and fragrance to life.

Cosmax Prestige Brands is Australia and New Zealand's fastest growing and leading luxury fragrance and beauty distributor and has been representing a portfolio of prestige brands for more than 30 years. Brands include Dolce & Gabbana, Acqua di Parma, Ex Nihilo, Guerlain, Bvlgari, Coach, Issey Miyake, Jimmy Choo, Narciso Rodriguez and many more.

We are currently assisting Myer as they seek passionate and experienced individuals to join teams across Highpoint, Chadstone and Melbourne CBD.

These are permanent part-time positions with Myer and working across all trading hours. Available hours vary from 25-35 hours per week depending on the role.

Are you an experienced Counter Manager, 2IC or highly experienced consultant who is ready to step into a 2IC role? Do you have a passion for luxury fragrance, exceptional customer service and achieving sales results? Read on for details about the opportunities.

Currently available roles include:

Counter Managers (Highpoint, Chadstone & Melbourne City):

Representingour prestigious brand range, you will lead your team to success.

• You will lead by example as you drive counter performance, develop customer relationships and support your team to achieve sales targets and increase brand rankings.
• Your strong experience as a Counter Manager or Boutique Manager, will see you able to operate independently as you take control of your counter.
• You must have worked within the retail environment, ideally within fast paced department stores.
• Whether you have been working as a 2IC or you are ready to take the next step and continue to develop your proven leadership skills, this fast paced role could be perfect for you.
• Support the Counter Manager in the daily operations of the counter whilst supporting team development, building customer engagement and driving sales performance.
• Engage with your customers, showcasing the gorgeous fragrance range
• Champion exceptional customer experience through personalised fragrance consultations, confident product recommendations and proactive customer engagement to build brand loyalty and achieve sales results for the counter.

Across all roles, you'll be responsible for bringing our brands to life, creating meaningful customer connections and identifying opportunities to drive sales.

You will have:

• Previous experience within a department store or fast paced boutique environment, ideally with experience in luxury fragrance, beauty or luxury retail.
• Demonstrated ability to achieve sales targets and confidently convert customer interactions into sales.
• Strong product knowledge, with a genuine passion for fragrance and luxury brands.
• A proactive approach to customer engagement, client development and building brand loyalty.
• Excellent communication and interpersonal skills.
• Impeccable personal presentation and grooming.
• A positive, team-focused attitude and willingness to support wider business objectives.
• Flexibility to work across a rotating roster, including weekends and peak trading periods.
• Previous leadership or supervisory experience within a retail or department store environment is highly regarded.

On Offer

• The opportunity to represent some of the world's most prestigious fragrance houses.
• Ongoing brand training, product education and professional development.
• Attractive commission and incentive opportunities.
• A supportive and collaborative team environment.

If you are passionate about luxury fragrance, thrive in a sales-driven environment and take pride in delivering exceptional customer experiences, we'd love to hear from you.

Please provide details in your covering letter as to your preferred locations and available days / hours of work.

As these are permanent positions you must have relevant work rights within Australia and those on short term visas will not be considered.