Chanel Counter Manager | Retail Client Specialist

Myer; Townsville City; On-site; AUD 50,000 - 70,000; Full time

Job summary

CHANEL Counter Manager at Myer Townsville is a luxury beauty leadership role, specializing in skincare, fragrance, and makeup consultations and delivering a highly personalised client experience. You will uphold CHANEL service standards, build lasting client relationships, and stay up to date with product launches.

In this role you will manage stock and merchandising, contribute to a refined team environment, participate in brand events, and represent CHANEL with polished grooming and a

Responsibilities

• Deliver a luxurious client experience through personalised skincare, fragrance, and makeup consultations
• Uphold CHANEL’s exceptional service standards, ensuring every interaction reflects the elegance and heritage of the brand
• Build lasting client relationships through one-on-one service, follow-up, and bespoke clienteling
• Achieve sales targets while embodying the spirit of CHANEL and driving brand loyalty
• Maintain impeccable product knowledge across all CHANEL beauty categories, staying up to date with new launches and techniques
• Ensure the counter is always visually flawless, aligned with CHANEL’s prestige merchandising and presentation standards
• Support stock management processes, including receiving, replenishing, and inventory accuracy
• Work collaboratively as part of a high-performing team, contributing to a respectful and refined team environment
• Participate in brand events, activations, and client experiences
• Represent the brand with polished grooming and a professional presence, aligned with CHANEL’s elegant aesthetic

Job description

Chanel Counter Manager | Retail Client Specialist

The purpose of this position will require the successful candidate to sell across all three categories of Fragrance, Makeup and Skincare, connecting with a varied customer base to display your passion for the brand

About the role:

• Deliver a luxurious client experience through personalised skincare, fragrance, and makeup consultations
• Uphold CHANEL’s exceptional service standards, ensuring every interaction reflects the elegance and heritage of the brand
• Build lasting client relationships through one-on-one service, follow-up, and bespoke clienteling
• Achieve sales targets while embodying the spirit of CHANEL and driving brand loyalty
• Maintain impeccable product knowledge across all CHANEL beauty categories, staying up to date with new launches and techniques
• Ensure the counter is always visually flawless, aligned with CHANEL’s prestige merchandising and presentation standards
• Support stock management processes, including receiving, replenishing, and inventory accuracy
• Work collaboratively as part of a high-performing team, contributing to a respectful and refined team environment
• Participate in brand events, activations, and client experiences, bringing CHANEL’s vision to life
• Represent the brand with polished grooming and a professional presence, aligned with CHANEL’s elegant aesthetic

Benefit to you:

• Work with an Iconic Luxury Brand – Be part of a globally recognised House with rich heritage and timeless elegance
• World-Class Training & Development – Access to ongoing education, coaching, and immersive brand experiences
• Generous Product Allowance & Staff Discounts – Enjoy exclusive access to CHANEL fragrance, skincare, and makeup
• Supportive & Sophisticated Team Culture – Work in a refined, respectful, and collaborative environment
• Opportunities for Career Progression – Develop your career within one of the most prestigious beauty Maisons in the world
• Commitment to Sustainability & Inclusion – Contribute to a House that values responsible luxury, diversity, and purpose-led initiatives
• Recognition of Excellence – Be celebrated for your dedication through performance rewards, incentives, and team celebrations

At Myer, you are more than an employee, you are a valued member of a team. We celebrate ambition, excellence, and passion. We believe in balance, flexibility, and supporting your journey, wherever it may lead.

Join us. Elevate beauty. Inspire confidence.