Counter Manager

L'Oreal; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

L’Oréal, a global beauty leader, seeks a Counter Manager for the Myer Melbourne fragrance counter to drive luxury experiences and sales. You will report to the Area Manager and lead a high-end counter in a premier department store.

Demonstrated counter leadership, team coaching, and a passion for luxury fragrances are essential to build lasting client relationships and ensure premium merchandising and store collaboration.

Qualifications

• Experience leading a retail counter or department within luxury beauty.
• Strong customer service skills and passion for luxury fragrances.
• Ability to coach a team and deliver high-end brand experiences.

Responsibilities

• Counter leadership: drive retail sales targets and manage daily counter operations.
• Team coaching: inspire and develop your team to deliver top-tier luxury service.
• Customer experience: share fragrance expertise to build lasting client relationships.
• Merchandising: maintain high-standard counter presentation and stock alignment.

Skills

Counter management

Luxury fragrance knowledge

Team coaching

Customer service

Account management

Job description

Hello, we’re L’Oréal, We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.

A Day in the Life As our Counter Manager at Myer Melbourne, you will lead our Designer Fragrance counter, reporting to the Area Manager to deliver ultimate luxury experiences.

Counter Leadership: Drive retail sales targets and manage daily counter operations.

Team Coaching: Guide and inspire your team to deliver top-tier luxury service.

Customer Experience: Share your fragrance expertise to build lasting client relationships.

Merchandising: Maintain high-standard counter presentation and stock alignment.

We Are Looking For You are an inspiring retail leader with a genuine enthusiasm for luxury fragrances and a talent for customer service.

Experience in retail counter management or beauty consultation.

Strong skills in Retail / Trade Activation to drive in-store events.

Proficiency in Account Management to foster relationships with department store partners.

Excellent communication and team-building capabilities.

DeepCategory Expertise in fine fragrances.

What’s In It For You

A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)

Real responsibility from day 1, there’s no sitting on the sidelines at L’Oréal

An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!

A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference

Who We Are L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €42 billion consolidated sales.

L’Oréal Luxe is the global leader in luxury beauty and fine fragrance. With more than 35,000 luxury beauty experts across the globe, our mission is to craft the best luxury beauty products and experiences in fragrance, skincare and makeup.

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.