Corporate Guest Relations Supervisor

CBRE Group, Inc.; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

CBRE Sydney CBD is seeking an experienced Reception Guest Relations Supervisor to lead day-to-day operations within the Guest Relations Teams and support central services when required. You will drive a culture of client service excellence and proactive issue resolution.

Responsibilities include staff leadership, coordination of vendors, and delivering KPI-driven performance. A strong background in corporate or hotel/event environments is preferred, with focus on professional presentation and

Qualifications

• Experience leading and supervising reception/guest services teams.
• Strong organisational and time management skills with attention to detail.
• Excellent verbal and written communication; high personal presentation.

Responsibilities

• Provide supervisory guidance for Reception teams and manage service standards.
• Coordinate catering, AV and equipment with third-party providers as requested.
• Manage MRBS bookings including future and same-day changes.

Skills

Leadership

Time management

Communication

Presentation

Attention to detail

Tools

Word

PowerPoint

Zoom

Excel

Outlook

Job description

CBRE Sydney CBD is seeking an experienced Reception Guest Relations Supervisor to lead day-to-day operations within the Guest Relations Teams and support central services when required. You will drive a culture of client service excellence and proactive issue resolution.

Responsibilities include staff leadership, coordination of vendors, and delivering KPI-driven performance. A strong background in corporate or hotel/event environments is preferred, with focus on professional presentation and