Corporate Front Desk & Client Services Specialist

Johnsons Mme Service Trust; Wangaratta; On-site; AUD 42,000 - 55,000; Full time

Benefits offered by this job

Vibrant environment

Career advancement

Social club

Gym subsidies

Job summary

Johnsons MME seeks a highly professional Corporate Receptionist to be the first point of contact for our company, delivering exceptional customer service to all visitors and clients. You will manage the front desk, answer phone calls, schedule appointments, and perform a range of administrative tasks.

Responsibilities include greeting visitors, directing calls, booking conference rooms, handling mail and packages, maintaining a clean reception area, and supporting accounting with client queries.

Qualifications

• Ability to work with teams cross functionally and at all levels.
• Excellent communication skills with a client service focus.
• Attention to detail and be able to work autonomously.
• Ability to re-prioritise workflows in accordance with changing needs.
• Demonstrated experience in general office administration.

Responsibilities

• Greet and welcome visitors and clients in a professional and friendly manner
• Answer and direct phone calls to the appropriate department or individual
• Schedule appointments and manage conference room reservations
• Manage incoming and outgoing mail and packages
• Maintain a clean and organized reception area
• Perform various administrative tasks such as data entry, filing, and photocopying
• Assist with special projects and events as needed
• Coordinate, manage and report on client workflows
• Liaise with clients to ensure accurate and timely information is received and provided
• Support the accounting teams with coordination of client queries
• Maintain workflow and client management systems
• Prepare correspondence and communication for clients

Skills

Teamwork

Client service

Communication

Attention to detail

Autonomy

Job description

Johnsons MME seeks a highly professional Corporate Receptionist to be the first point of contact for our company, delivering exceptional customer service to all visitors and clients. You will manage the front desk, answer phone calls, schedule appointments, and perform a range of administrative tasks.

Responsibilities include greeting visitors, directing calls, booking conference rooms, handling mail and packages, maintaining a clean reception area, and supporting accounting with client queries.