Corporate Concierge

Knight Frank Australia; Melbourne; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

The Vault rewards

Autonomy to own your work

Mentoring & career pathways

Job summary

Knight Frank Australia is seeking a personable and organised Front of House/Receptionist to be based in our modern Melbourne CBD office on the 29th floor. This full-time permanent role supports day-to-day operations, staff experiences, and client interactions in a fast-paced corporate environment.

Responsibilities include greeting visitors, maintaining meeting spaces, coordinating events and catering, and handling front-line IT and office operations.

Qualifications

• Experience as a receptionist/front of house.
• Experience in a corporate/professional services environment.
• Basic troubleshooting of IT hardware (AV, Wi‑Fi, mobile devices).
• Experience supporting office operations (meeting rooms, events, catering).
• Proficient in MS Office packages.

Responsibilities

• Greet office visitors and manage first impressions.
• Maintain Front of House presentation and meeting rooms throughout the day.
• Answer and route incoming calls.
• Oversee staff kitchen cleanliness and organization.
• Support event coordination and office catering as needed.
• Coordinate onsite staff and client events from planning to delivery.
• Liaise with internal stakeholders, caterers and suppliers for event needs.
• Ensure event spaces are presented professionally and handle pre/post setup.
• Manage security passes, couriers and daily mail operations.

Skills

Reception

Front of House

Organisational skills

IT troubleshooting

MS Office

Tools

AV equipment

Job description

• Be at the front of house at a modern corporate office in Melbourne's CBD on the 29th floor.
• This is a full-time permanent role which has come available due to internal promotion!
• A fantastic opportunity for someone who is personable, organised and enjoys creating memorable onsite experiences for staff and clients.

Job Description

• Be at the front of house at a modern corporate office in Melbourne's CBD on the 29th floor.
• This is a full-time permanent role which has come available due to internal promotion!
• A fantastic opportunity for someone who is personable, organised and enjoys creating memorable onsite experiences for staff and clients.

The Role

The ideal candidate will bring strong organisational skills, a proactive and service-focused approach, and take pride in creating a welcoming, well-presented environment, supporting the smooth day-to-day operations of our front of house, office facilities, and events for both employees and clients.

Key Responsibilities

• Greeting office visitors and ensuring a warm, professional first impression.
• Maintaining the presentation of the Front of House area and all meeting rooms throughout the day.
• Managing incoming and outgoing calls.
• Overseeing staff kitchen upkeep, including cleanliness, organisation, and general tidiness.
• Supporting event coordination (setting up & packing up) and arranging office catering as required.
• Coordinating onsite staff and client events, from planning and scheduling through to event-day delivery.
• Liaising with internal stakeholders, caterers and suppliers to coordinate event requirements, including room set-up, catering and audiovisual needs.
• Ensuring event spaces are professionally presented and coordinating pre-event set-up and post-event pack-down.
• Administering security passes, booking couriers, and handling daily mail operations.

Who are we looking for?

• Previous experience in a receptionist or front of house role (essential).
• Experience working within a corporate, professional services or fast-paced office environment.
• Basic troubleshooting capability across IT hardware including AV, Wi-Fi, mobile devices and office equipment.
• Experience supporting office operations such as meeting room coordination, kitchen upkeep, events and catering.
• Intermediate skill in MS Office packages.

About Knight Frank

Knight Frank Australia is part of the world’s largest privately owned property consultancy. We specialise in transactional and advisory services, covering the acquisition, sale, leasing, and management of commercial properties from office buildings and retail spaces to industrial assets.

What’s in it for you?

• Enjoy discounts and rewards through our employee reward platform, The Vault.
• Role ownership to take autonomy to own your work, make decisions, and deliver outcomes, supported by trust, flexibility, and clear expectations.
• Grow your capability through hands on experience, access to mentoring, continuous learning, and defined career pathways.
• Work for a leader in commercial real estate and gain exposure in a corporate environment.

Important to know

• A police check is required for successful candidates.
• We use AI tools to assist with hiring, but people make the final decisions.
• We are currently NOT accepting candidates via an agency.