Administration Manager

Knight Frank; Greater Shepparton; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Two extra weeks of leave

Wellness days

Birthday off

Structured six-monthly check-ins

Job summary

Knight Frank Australia is seeking an Administration Manager to provide pivotal onsite support for Shepparton Marketplace and assist with administrative needs across multiple centres. You will be the first point of contact for tenants, contractors and visitors, helping deliver a smooth day-to-day operation and excellent customer experience.

You’ll handle reception, contractor coordination, invoicing, reporting and centre initiatives, working with the Centre Management team to keep the portfolio

Qualifications

• Demonstrated experience in front-of-house, administration or customer service.
• Advanced Microsoft Office with strong Word, Outlook, Teams and Excel.
• Excellent written and verbal communication.
• Ability to manage competing priorities and work autonomously.

Responsibilities

• Manage reception and be first contact for tenants, contractors and visitors.
• Coordinate contractor sign-ins and day-to-day office operations.
• Draft reports, correspondence and administration documentation.
• Process invoices and support financial reporting.
• Support centre initiatives and monthly reporting.

Skills

Microsoft Word

Microsoft Outlook

Microsoft Teams

Microsoft Excel

Job description

• Be the key onsite support for Shepparton Marketplace whileassisting a broader retail portfolio.
• Enjoy variety across tenant engagement, financeadministration, customer service and centre operations.
• Work alongside an experienced Centre Management team withfree onsite parking provided.

Who we’re looking for?

• Demonstrated experience in a front-of-house, administration,reception or customer service role.
• Strong administration skills, with experience supporting ateam and managing competing priorities.
• Advanced Microsoft Office skills, particularly Word,Outlook, Teams and Excel.
• High level of accuracy and attention to detail, particularlywhen working with invoices and financial processes.
• Excellent verbal and written communication skills.
• Strong customer service focus and confidence dealing withtenants, contractors and visitors.
• Ability to work autonomously while contributing positivelyto a team environment.

The role

We are seeking an Administration Manager to play a pivotalrole within the Centre Management team, acting as the key onsite support forShepparton Marketplace while remotely assisting with administrative andoperational requirements across several centres within the portfolio.

As the first point of contact for tenants, contractors andvisitors at Shepparton Marketplace, you'll help deliver an exceptional customerexperience while supporting the smooth day-to-day operation of the centre. Fromcoordinating tenant requests and contractor activities to processing invoices,preparing reports and supporting centre initiatives, you'll be at the heart ofkeeping the portfolio running efficiently.

Key Responsibilities

• Manage reception and act as the first point of contact fortenants, contractors and visitors.
• Coordinate contractor sign-ins, manage key registers andsupport day-to-day office operations.
• Draft correspondence, reports, presentations and generaladministration documentation.
• Respond to tenant enquiries and service requests in aprofessional and timely manner.
• Follow up public liability insurance certificates and tenantsales reporting requirements.
• Build strong relationships with tenants, contractors and theonsite Centre Management team.

Finance & Reporting

• Process accounts payable and receivable transactions andmanage invoice workflows.
• Liaise with Property Accounts regarding payments, invoices,credits and fund requests.
• Assist with monthly reporting, expense reconciliations anddebtor management.

About Knight Frank

Knight Frank Australia is part of the world’s largestprivately owned property consultancy. We provide transactional and advisoryservices across commercial property, including office, retail, and industrialassets.

What’s in it for you?

• Enjoy two extra weeks of leave, two wellness days everyyear, and your birthday off to celebrate your way.
• People first culture with visible, approachable leaders whokeep everyone connected through open conversations and regular businessupdates.
• Drive your career forward with structured six-monthly checkins and the ability to start growth conversations anytime.
• Work smarter with purpose-built property platforms andtechnology designed to save you time every day.

Important to know

• You must have valid Australian working rights to beconsidered.
• A police check is required for successful candidates.
• We use AI tools to assist with hiring, but people make thefinal decisions.
• We are currently NOT accepting candidates via an agency, wehave PSA’s in place.