Coordinator – On-call and Relief

Staffing Options; Brisbane; Hybrid; AUD 41,000 - 63,000; Part time

Benefits offered by this job

Supportive team environment

Lunch breaks and birthday leave

Public transport access

Employee Assistance Program (EAP)

Job summary

Staffing Options is seeking an On-call and Relief Coordinator for a part-time, largely remote role in Brisbane. The position requires out-of-hours on-call support by phone and regular office presence one day per week for training and team collaboration.

You will coordinate supports for individuals in the communities/disabilities sector, maintain discretion with sensitive information, and provide staff support as needed.

Qualifications

• Proficient computer literacy and communication skills.
• Ability to handle sensitive information with discretion.

Responsibilities

• Provide out-of-hours on-call support by phone.
• Offer relief to coordinators in the office on a scheduled basis.
• Work from home with weekly in-office training and collaboration.
• Support staff, debrief when needed, and resolve after-hours issues efficiently.

Skills

Computer literacy

Communication skills

Discretion

Job description

Permanent, part-time position, mostly working remotely

Play a vital role in the communities/disabilities sector

Opportunity to work in a supportive and flexible environment

Position Overview

The On-call and Relief Coordinator will be primarily responsible for providing out-of-hours on-call support over the phone, while also offering relief to coordinators in the office on a scheduled basis. This position allows for the flexibility of working from home, with a requirement to be present in the office one day per week for training and team collaboration.

On-call shifts at home

Fortnightly - Friday 5pm until Monday 8am

Ideal Candidate Profile

We are looking for a reliable and compassionate individual who possesses a strong background in the communities/disabilities sector. The ideal candidate will have the following qualifications and characteristics:

Experience working with individuals with disabilities and coordinating their supports is essential

Broad experience within the communities/disabilities sector

Previous experience in a coordination role is highly regarded

Demonstrated ability to handle sensitive and confidential matters with discretion

Proficient computer literacy and communication skills

A friendly, warm demeanour and a positive, mature attitude

To be successful in this role, you must be able to provide support to staff, facilitate debriefing when needed, and resolve any issues that arise after hours efficiently.

Qualifications & Required Certifications

To be considered for this position, candidates must possess or be willing to obtain the following certifications:

NDIS Worker Screening Clearance

Working with Children Positive Notice Blue Card

Quality, Safety and You, NDIS Worker Orientation Module certificate

First Aid Certificate + CPR Certificate

What We Offer

Joining Staffing Options means becoming part of a friendly and supportive team within a well-respected organisation. Benefits include:

• A supportive and friendly work environment
• Paid lunch breaks and birthday leave
• Convenient office location with public transport access
• Access to EAP

If you are excited about this opportunity and meet the qualifications outlined above, we encourage you to take the next step in your career.