Coordinator

Troy Consulting LLC; Redmond; Remote; AUD 34,000 - 40,000; Full time

Benefits offered by this job

401(k) with company match

PTO accrual

Job summary

Troy Consulting is seeking a detail‑oriented Coordinator to work remotely for a client based in Redmond, Washington. You will manage end‑to‑end business guest credentials, handle inquiries, and be the main contact for stakeholders and admins, ensuring smooth access and issue resolution.

Ideal candidates have 2+ years of administrative or business support experience and strong Microsoft 365 skills (Outlook, Excel, Teams, SharePoint, PowerPoint).

Qualifications

• 2+ years of administrative or business support experience.
• Proficient in Microsoft 365 tools (Outlook, Teams, Excel, PowerPoint).
• Strong written and verbal communication skills.
• Ability to work independently in a fully remote environment.

Responsibilities

• End to end management of business guest credentials.
• Handle inquiries and email correspondence.
• Be point of contact for all business guest questions.
• Main contact and provide support for the relationship Manager, Stakeholders, and Admins.
• Manage requests and respond to emails.
• Track the list of business guests.
• Provide onboarding / offboarding support.
• Assist business guests with access or IT issues during onboarding.

Skills

Communication & Collaboration

Project & Task Coordination

Discretion & Organization

Written & Verbal Communication

Independent remote work

Education

Experience-based guidance (no degree required)

Tools

Microsoft 365

Outlook

Excel

Teams

SharePoint

PowerPoint

Job description

Troy Consulting is an IT and management consultancy built to define strategies, streamline processes, and leverage data to help organizations achieve measurable success and reach their goals. We are seeking a Coordinator to work remotely for our client out of Redmond, Washington.

At Troy Consulting, we are more than a workplace; we are a dynamic community that values its people. When you join us, you become part of a team that not only offers competitive health and 401k benefits but also invests in your growth through our successful Delivery Excellence Program. But that is just the beginning – we believe in nurturing strong bonds within our team. Please check out our website at www.troy-consulting.com to learn more!

What will you be doing?

• End to end management of business guest credential
• Taking care of the inquiries and email correspondence
• Point of contact for all business guest questions
• Main contact and provide support for the relationship Manager, Stakeholders, and Admins
• Managing the requests and responding to emails
• Tracking the list of business guests
• Onboarding / Offboarding support
• During onboarding assisting business guest with any access or IT issues
• Additional basic business guest management needs that come over time

What you should bring to the table:

• Communication & Collaboration: Facilitate cross-functional communication, coordinate with stakeholders, document and share information effectively, and support team alignment across organizations
• Project & Task Coordination: Managing timelines, tracking deliverables, coordinating stakeholders, and ensuring staying on schedule
• Microsoft 365 & Data Management: Proficiency in Outlook, Excel, Teams, SharePoint, and PowerPoint, including reporting, data tracking, and document management
• 2+ years of administrative or business support experience
• Proficient in Microsoft 365 tools (Outlook, Teams, Excel, PowerPoint)
• High level of discretion, strong organizational skills, and consistent follow-through
• Proactively triage inbox and communications to maintain responsiveness and efficiency
• Prior administrative or business support experience, particularly supporting structured, process-driven work
• Experience working in a large corporate or technology environment is preferred
• Proficiency with Microsoft 365 tools, including Outlook, Teams, Excel, and PowerPoint
• Strong organizational skills, discretion, and consistent follow-through when managing requests and confidential information
• Strong written and verbal communication skills with the ability to serve as a point of contact for multiple stakeholders
• Ability to work independently in a fully remote, task-oriented environment and maintain a consistent working schedule
• Experience with onboarding/offboarding, credential or access management, request tracking, and stakeholder coordination would be beneficial
• Coordinate device requests and returns as needed and maintain appropriate tracking of related requests
• Relevant experience would be more valuable for this role rather than a degree

Salary Range: $17.00-$20.00/hour

Financial: 401(k) with company match

Time off: PTO accrual

Equal Employment Opportunity Statement

Troy Consulting is committed to creating a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital or veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Troy Consulting complies with all applicable laws governing non-discrimination in employment in every location in which we operate. We believe that diversity fuels innovation, and we are dedicated to fostering an environment where all individuals feel valued, respected, and empowered to thrive.