Coordinator 1

TALENT Software Services; Redmond; Remote; AUD 60,000 - 90,000; Full time

Job summary

TALENT Software Services is seeking an organized remote administrative support to manage end-to-end business guest credential processes, serving as the primary contact for inquiries and email correspondence. You’ll coordinate onboarding, offboarding, and access management while tracking all requests across stakeholders.

The ideal candidate has 2 years of administrative or business support experience, strong communication, and proficiency in Microsoft 365 tools (Outlook, Teams, Excel,

Qualifications

• 2 years of administrative or business support experience.
• Experience in a large corporate or technology environment preferred.
• Proficiency with Outlook, Teams, Excel, and PowerPoint.
• Strong organizational skills, discretion, and consistent follow-through with confidential information.
• Excellent written and verbal communication skills with multiple stakeholders.
• Ability to work independently in a fully remote, task-oriented environment with a consistent schedule.
• Experience with onboarding/offboarding, credential or access management, request tracking, and stakeholder coordination is beneficial.

Responsibilities

• Manage end-to-end process for business guest credentials, serving as the principal contact for inquiries and emails.
• Act as the point of contact for all business guest questions and support relationships with Guests, Managers, Stakeholders, and Admins.
• Handle requests, respond to emails, and track the list of business guests.
• Coordinate onboarding and offboarding processes, including device requests and returns.
• Assist guests with access or IT issues during onboarding.
• Manage additional basic business guest needs as they arise.
• Support credential management and ad hoc requests as necessary.

Skills

Communication

Collaboration

Project coordination

Data management

Tools

Outlook

Teams

Excel

PowerPoint

SharePoint

Job description

Description

Join our dynamic team dedicated to managing the end-to-end Business Guest credential process. As the main point of contact for Business Guests and stakeholders, you'll play a crucial role in onboarding, offboarding, credential renewals, and more. Your work will be highly task-oriented and focused on keeping processes organized and running smoothly.

Typical Day in the Role

• Manage the end-to-end process for business guest credentials, serving as the principal contact for inquiries and email correspondence.
• Act as the point of contact for all business guest questions and support the relationship with Business Guests, Managers, Stakeholders, and Business Admins.
• Handle requests, respond to emails, and track the list of business guests.
• Coordinate onboarding and offboarding processes, including device requests and returns.
• Assist business guests with access or IT issues during onboarding.
• Manage additional basic business guest needs as they arise.
• Support additional credential management and ad hoc requests when necessary.

Candidate Requirements

• Prior administrative or business support experience, particularly in structured, process-driven environments.
• Experience in a large corporate or technology environment is preferred.
• Proficiency with 365 tools, including Outlook, Teams, Excel, and PowerPoint.
• Strong organizational skills, discretion, and consistent follow-through in managing requests and confidential information.
• Excellent written and verbal communication skills, with the ability to serve as a point of contact for multiple stakeholders.
• Ability to work independently in a fully remote, task-oriented environment while maintaining a consistent working schedule.
• Experience with onboarding/offboarding, credential or access management, request tracking, and stakeholder coordination is beneficial.
• Coordinate device requests and returns as needed and maintain appropriate tracking of related requests.
• Relevant experience is more valuable for this role than a degree.

Performance Measurement

• Consistent, predictable execution with strong visibility across stakeholders.
• Reduced need for follow-up through proactive communication and coordination.
• Established trust through reliability, judgment, and operational excellence.

Ideal Candidate Background

• 2 years of administrative or business support experience.
• Proficient in 365 tools (Outlook, Teams, Excel, PowerPoint).
• High level of discretion, strong organizational skills, and consistent follow-through.
• Proactively manage inbox and communications to maintain responsiveness and efficiency.

Top 3 Must-Have Skills

• Communication & Collaboration: Facilitate cross-functional communication, coordinate with stakeholders, document and share information effectively, and support team alignment across organizations.
• Project & Task Coordination: Manage timelines, track deliverables, coordinate stakeholders, and ensure projects stay on schedule.
• 365 & Data Management: Proficiency in Outlook, Excel, Teams, SharePoint, and PowerPoint, including reporting, data tracking, and document management.