Control Room Operator: 24/7 CCTV & Incident Response

MSS Security Pty Ltd; Melbourne; On-site; AUD 60,000 - 75,000; Full time

Job summary

MSS Security is seeking a Control Room Operator for Monash University Clayton. In this fast-paced role you will monitor CCTV and alarms, manage incident responses, coordinate between security personnel and emergency services, and maintain incident logs.

The ideal candidate has at least two years of control room security experience and a current Victorian Security Licence with Control Room Endorsement. We value accuracy, calm under pressure, and clear communication.

Qualifications

• Minimum two years of security experience in a control room.
• Current Victorian Security Licence with Control Room Endorsement.
• Current First Aid Certificate and CPR.
• Available to work a 24/7 rotating roster.
• WWCC or willing to obtain.

Responsibilities

• Monitor CCTV, alarms, access control and security systems.
• Manage and coordinate responses to incidents and emergencies.
• Communicate with security officers, site personnel and emergency services.
• Maintain accurate incident logs and reports.
• Conduct Rapid Response Patrols and attend incidents when required.
• Provide professional customer service and stakeholder engagement.

Skills

Control room operations

Surveillance monitoring

Multitasking

Decision-making under pressure

Education

Victoria Security Licence with Control Room Endorsement

First Aid Certificate and CPR

Driver's Licence

Job description

MSS Security is seeking a Control Room Operator for Monash University Clayton. In this fast-paced role you will monitor CCTV and alarms, manage incident responses, coordinate between security personnel and emergency services, and maintain incident logs.

The ideal candidate has at least two years of control room security experience and a current Victorian Security Licence with Control Room Endorsement. We value accuracy, calm under pressure, and clear communication.