SOC Operator - Monash University Clayton

MSS Security; Melbourne; On-site; AUD 65,000 - 80,000; Full time

Job summary

MSS Security is seeking an experienced SOC Operator for Monash University Clayton. The role focuses on monitoring surveillance systems, coordinating responses, and supporting security personnel and emergency services in a fast-paced environment.

Applicants should have a minimum of three years in a control room setting, a valid control room licence endorsement, and current First Aid/CPR certification. A 24/7 roster is required.

Qualifications

• At least three years of security experience in a control room setting.
• Current Victorian Security Licence with Control Room Endorsement.
• Current First Aid Certificate and CPR validity.

Responsibilities

• Monitor CCTV, alarms, access control, and security systems.
• Manage and coordinate responses to incidents and emergencies.
• Communicate with security officers, site personnel, and emergency services.
• Maintain accurate incident logs and reports.
• Conduct Rapid Response Patrols and attend incidents when required.
• Provide professional customer service and stakeholder engagement.

Skills

Surveillance monitoring

Incident response

Clear communication

Multitasking

Education

Control room license endorsement

First Aid Certificate

Job description

SOC Operator - Monash University Clayton

As one of Australia's leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au.

About the role

MSS Security is seeking experienced Control Room Operators for Monash University. In this fast-paced role, you will monitor surveillance systems, manage incident responses, coordinate communication between security personnel and emergency services, oversee access control and visitor management, respond to emergencies, and handle daily phone inquiries.

The ideal candidate will have at least three years of security experience in a control room setting and a valid control room license. Strong multitasking skills, attention to detail, and the ability to make quick decisions in a fast-paced environment are essential.

Duties included but are not limited to

• Monitor CCTV, alarms, access control, and security systems


• Manage and coordinate responses to incidents and emergencies


• Communicate with security officers, site personnel, and emergency services


• Maintain accurate incident logs and reports


• Conduct Rapid Response Patrols and attend incidents when required


• Perform access control, patrols, and security inspections


• Provide professional customer service and stakeholder engagement

Requirements

• Full Australian Working Rights


• Current Victorian Security Licence with Control Room Endorsement


• Current Valid First Aid Certificate and CPR


• Availability to work a 24*7 rotating roster


• Employee Working With Children's Check (Or willing to obtain)

MSS Security is an Equal Opportunity Employer. We value the unique backgrounds, experiences and contributions of each person and encourage and celebrate diversity. We are proud to be certified by the Workplace Gender Equality Agency, a partner and supporter of Veterans employment and are currently developing our first Innovate Reconciliation Action Plan.

To give yourself the best opportunity to progress your application, please outline in your cover letter how your skills and experience meet the role requirements.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.