SOC Control Room Operator – 24/7 Surveillance & Response

MSS Security; Melbourne; On-site; AUD 65,000 - 80,000; Full time

Job summary

MSS Security is seeking an experienced SOC Operator for Monash University Clayton. The role focuses on monitoring surveillance systems, coordinating responses, and supporting security personnel and emergency services in a fast-paced environment.

Applicants should have a minimum of three years in a control room setting, a valid control room licence endorsement, and current First Aid/CPR certification. A 24/7 roster is required.

Qualifications

• At least three years of security experience in a control room setting.
• Current Victorian Security Licence with Control Room Endorsement.
• Current First Aid Certificate and CPR validity.

Responsibilities

• Monitor CCTV, alarms, access control, and security systems.
• Manage and coordinate responses to incidents and emergencies.
• Communicate with security officers, site personnel, and emergency services.
• Maintain accurate incident logs and reports.
• Conduct Rapid Response Patrols and attend incidents when required.
• Provide professional customer service and stakeholder engagement.

Skills

Surveillance monitoring

Incident response

Clear communication

Multitasking

Education

Control room license endorsement

First Aid Certificate

Job description

MSS Security is seeking an experienced SOC Operator for Monash University Clayton. The role focuses on monitoring surveillance systems, coordinating responses, and supporting security personnel and emergency services in a fast-paced environment.

Applicants should have a minimum of three years in a control room setting, a valid control room licence endorsement, and current First Aid/CPR certification. A 24/7 roster is required.